Summary
Overview
Work History
Education
Skills
Timeline
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Brittia Crawford

Hampstead

Summary

Diligent Shift Lead with proven history of overseeing daily operations and ensuring smooth workflow. Successfully led teams, handled customer inquiries, and maintained high standards of service quality. Demonstrated leadership and problem-solving skills in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Barista Shift Lead & Overnight Baker

Dunkin
03.2023 - Current
  • Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
  • Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
  • Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
  • Memorized ingredients and recipes for wide variety specialty drinks.

Hostess & Waitress

Sawmill Grill
07.2019 - 01.2023
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

House Cleaner

Sand-e-Cleaners
05.2017 - 09.2018
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.

Education

Topsail High School
Hampstead, NC

GED -

HiSET
Online
05-2026

Skills

  • Barista training
  • Cash handling proficiency
  • Cleanliness standards
  • Customer service
  • Effective multitasking
  • Phone etiquette
  • Cleaning and sanitization
  • Health and safety compliance

Timeline

Barista Shift Lead & Overnight Baker

Dunkin
03.2023 - Current

Hostess & Waitress

Sawmill Grill
07.2019 - 01.2023

House Cleaner

Sand-e-Cleaners
05.2017 - 09.2018

Topsail High School

GED -

HiSET

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Brittia Crawford