Brittany Walls
Apex
Summary
Over the years of experience have developed several set of skills .When it comes to bringing versatility to the table , with a total of eight years in management experience and ten years in customer service. I have excellent interaction skills , very figurative creative, and great at problem solving. From the food industry to retail I can easily adapt to any given environment or situation , I work great in teams and efficient and can honestly call myself a tea player. I'm a very devoted and hard worker , and would say I work hard at every I do , giving it 100%. I would say I'm quite artistic and enjoy being creative expressing new ideas all the time , very efficient and great at multitasking in fast paced environments given any circumstance.
Overview
14
14
years of professional experience
Work History
Fresh Foods Deli Clerk
Harris Teeter
Fuquay-Varina
02.2024 - Current
- One of the daily responsibilities as a fresh foods associate is to have knowledge of every product being sold to the customer this includes fresh slice of the week , any other items that aren't prepared behind the counter and any Boar's Head products
- Keeping pre-slice filled for grab-and-go case freshly sliced every morning keeping track of what is being sold and making it grab and go convenient for customers. convenience.
- Preparing pizza dough for the pizza bar, par-baked crust for take-and-bake , offering pizza by the slice or whole pizza fresh to order.
- Frying and baking chicken for our fresh foods hot bar every morning
- Slicing and portioning meats for our sub shop daily.
- Preparing fresh salads for grab and go case.
- All salads, wraps, subs and other products made should be prepared fresh and in a timely manner.
Cashier / Team Member
Jersey Mike's Subs
Raleigh
04.2023 - 01.2024
- Duties of team member involved lots of Interaction with customers , providing information to them about member perks and rewards , encouraging them to become members to earn points.
- Cashier/team members responsible for keeping dining room clean , checking restrooms every hour , keeping cashier area clean and free of trash.
- BOH( Back-of-house)/Cashier/ALL team members are responsible for keeping a stocked , sanitary cooking station , dish duties and trash.
- Multitasking in face paced environment during lunch rushes.
- Slicing on meat slicer.
- Prepping.
- Opening.
- Baking.
- Great customer service.
- Cooking hot subs on grill.
Produce Associate
Food Lion
Raleigh
05.2023 - 06.2023
- As a produce associate I was responsible for seeing what is on hand, rotating first-in-first-out products, removing old produce from shelves if necessary replacing them with fresh produce, arranging all products by date.
- Fresh fruit prep - consist of cutting fresh fruit for trays and/or customers to purchase.
- Wash dishes at the end of the day every shift making sure all produce is out on shelves.
- Loading fruit/produce pallets on the floor until boxes are broken down and emptied.
- Walk through sections to make sure all produce and fruit are stocked , rotated and dated properly and ending shifts with product stocked.
Deli Associate
Costco Wholesale
Raleigh
10.2021 - 03.2023
- My role as a Deli associate consist of multiple duties such as the prepping of raw veggies, thawing out product for daily recipes, preparing cooked foods and handling raw chickens.
- Assembling catering orders for party trays/or large office groups and events.
- Daily counts so one can know what is to be prepared for the day , and keeping track of quantity of what is being prepared for the day performing this task daily upon opening.
Deli Clerk
Publix Supermarket
Cary
09.2020 - 05.2021
- Duties includes early morning production, making a forecast of each item needed daily , prepping for recipes, sharpening slicers each morning before use , checking if cut gloves are present on every shift to prevent any accidents.
- hygiene is up to par for guests.
- Fresh half pound bags of daily sliced meat and cheese of the week, suggestive selling, introducing guests to LTO items, offering samples on both traditional side and hot bar side.
- Offering our weekly sub of the week, upselling combos, interacting with customers with conversation, making the guest feel as comfortable as possible.
- Scanning all items of each recipe made to keep tracking of inventory of what is going in and out , record use of each product at the end of the night.
Deli Clerk
Lowes Food
Apex
02.2020 - 07.2020
- inform customers about specialty meats and cheeses, weekly sales, slices of the week, and offer samples persuading customers to purchase in efforts of them returning as loyal customers.
- Daily am production, setting up salad bars and foods from hot bar so that customers have a large variety between cold and hot foods.
- Refreshing salad bar every 30 minutes
- fresh chicken every 30 minutes
Cashier
Tj Maxx
Apex
01.2020 - 01.2020
- Greeting customers providing assistance to every customer, and making sure check out is fast but friendly.
- Educating customers with products and why we think they made a good choice with their purchase
- Mention signing up with emails to receive points and discounts.
- Create friendly environment for everyone
Shift Leader
Dunkin Donuts
Apex
08.2016 - 11.2019
- As a Shift Leader I was responsible for completing inventory each week, make sure all products are in stock, signing on received truck orders.
- Opening and closing shifts, filling out daily management books with food temperatures, hot holding times and dates, initialing after each completed task is complete
- Each morning counting safe, and deposits from the previous night, checking parking lot, outside dumpster areas.
- Prep from the night before, keeping track of food waste, receiving items, and team member discount meals.
Cashier
Burger King
Cary
02.2016 - 06.2016
- Cashier duty is to enthusiastically greet guests at the door creating a positive environment "great energy sells great products"
- Upselling LTO items, suggestive selling
- Restocking sauce or straws during down time
- Checking bathroom and dinning rooms every 30 minutes
- Encouraging customers to take a survey during visit
- Educating guests with each item to those who were not familiar with our menu items, making sure they had a comfortable experience, persuading them to fill out a survey card at the end of every visit to return for another welcoming visit.
Shift Leader
Taco Bell
Cary
04.2013 - 12.2015
- Shift Leader roles open store promptly, keep track of receiving food products (inspecting incoming truck orders), reviewing inventory charts, as well as keeping track of the amount of products used during the week.
- Daily shifts planning, keeping track of drive-thru times, making sure time is down and customers are provided fast and efficient service with no complaints and great quality food
Cashier
Bruegger's Bagels
Cary
12.2012 - 03.2013
- prepare items for the day, followed by am production and anything needed for the to remaining day,
- sandwich station set up with freshly washed produce.
- cashiers are to introduce soup of the day , sandwich of the week, and other special offers included in that month.
- Maintaining clean dining room and restrooms through lunch rushes.
- Fresh bagels every morning
Takeout Server
D & S Cafeteria
Cary
08.2011 - 11.2011
- Takeout server provide excellent, friendly, and consistent customer service and doing so efficiently.
- Handling guest questions, business inquiries about catering, concerns, and resolving any complaints guests may have.
- Assembling food orders in a timely manner, as well making sure orders are presentable to guests and standards are met with each a welcoming and pleasant visit.
- Restocking area lunch/and dinner rushes
- Relaying any messages to the cook or baker about special request.
- Communication with team members about what is needed for each order.
Education
High School -
Middle Creek High School
Apex, NC07.2014
Skills
- Management
- Bilingual
- Customer service
- Interaction skills
- Creativity
- Problem solving
- Adaptability
- Teamwork
- Independence
- Hard work
- Artistic
- Multitasking
- Efficiency
Timeline
Fresh Foods Deli Clerk
Harris Teeter
02.2024 - Current
Produce Associate
Food Lion
05.2023 - 06.2023
Cashier / Team Member
Jersey Mike's Subs
04.2023 - 01.2024
Deli Associate
Costco Wholesale
10.2021 - 03.2023
Deli Clerk
Publix Supermarket
09.2020 - 05.2021
Deli Clerk
Lowes Food
02.2020 - 07.2020
Cashier
Tj Maxx
01.2020 - 01.2020
Shift Leader
Dunkin Donuts
08.2016 - 11.2019
Cashier
Burger King
02.2016 - 06.2016
Shift Leader
Taco Bell
04.2013 - 12.2015
Cashier
Bruegger's Bagels
12.2012 - 03.2013
Takeout Server
D & S Cafeteria
08.2011 - 11.2011
High School -
Middle Creek High School