Brittany Stevens

• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
• Provided customer service assistance to customers via phone and email.
• Collaborated with other departments to resolve complex customer issues quickly.
• Communicated regularly with other teams across the organization regarding any changes or updates in regards to client accounts or services offered.
• Tracked orders from placement through delivery and follow-up as needed.
• Researched and prepared reports required by management or governmental agencies.

•Assist the customer and manufacturer with delivery statuses, Date Changes & Product availability.

•Order processing for the manufacture

•Outlook-Emails

•Excel Documentary

•Time Management

•Conflict Resolution

• Vacuumed floors and dusted furniture to maintain organized, professional appearance.
• Notified management of any necessary repairs or replacements.
• Cleaned kitchen appliances such as stoves, refrigerators and microwaves.
• Communicated with customers about requests for additional supplies or cleaning services.
• Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
• Employed deep-cleaning techniques for areas in need of additional sanitation.
• Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
• Dusted furniture, fixtures, window sills, baseboards and other surfaces.

• Package Processing
• Picking Products
• Packed boxes and stock using organizational guidelines
• Utilized scanners and RF devices for tracking purposes.
• Time management
• Communication with colleagues
• Cleaned, maintained and organized the warehouse area daily.
• Communicated effectively with supervisors regarding work progress and any issues that arose during shifts.
• Implemented safety protocols, minimizing workplace accidents and promoting a safe working environment.

• Customer Service
• Conflict Resolution
• Scheduled Work Hours
• Delegated work to staff, setting priorities and goals.
• Training employees
• Organization
• Cleaning
• Meal prep
• Ensured compliance with safety regulations and company policies.