Dynamic Equipment Coordinator with a proven track record at ZIM Integrated Shipping Services, excelling in inventory supervision and problem-solving. Enhanced equipment utilization and reduced downtime through strategic process improvements. Strong communicator adept at training teams and fostering collaboration, ensuring operational efficiency in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Equipment Coordinator
ZIM Integrated Shipping Services
05.2022 - Current
Coordinated equipment logistics to ensure timely availability for shipping operations.
Managed inventory tracking systems to optimize equipment utilization and minimize downtime.
Streamlined procurement processes, enhancing efficiency in sourcing and acquiring necessary equipment.
Assisted in developing maintenance schedules to prolong equipment lifespan and ensure operational readiness.
Collaborated with cross-functional teams to resolve equipment-related issues promptly and effectively.
Conducted regular audits of equipment inventory, ensuring accuracy and compliance with company standards.
Trained staff on proper usage and maintenance protocols for various shipping equipment types.
Implemented process improvements that enhanced workflow efficiency within the equipment coordination team.
Reduced equipment downtime by conducting regular preventative maintenance checks and addressing issues promptly.
Booking Officer
Cma Cgm
04.2020 - 02.2022
Managed booking processes for container shipments, ensuring timely and accurate scheduling.
Coordinated with clients to gather shipment details and optimize logistics solutions.
Oversaw documentation compliance, guaranteeing adherence to international shipping regulations.
Developed relationships with carriers to enhance service quality and operational efficiency.
Trained junior staff on booking protocols and software utilization for increased team proficiency.
Managed high-volume phone lines for inquiries, providing excellent customer service while addressing questions and concerns.
Home Insurance
GEICO
11.2019 - 02.2021
Self-motivated, with a strong sense of personal responsibility.
Problem solves and use critical thinking skills to answer customer questions or concerns about their insurance policies.
Thoroughly read through insurance contracts and understand the legally binding documents.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Education
High School Diploma -
Perquimans County High School
Hertford, NC
06.2007
Skills
Communication
Inventory supervision
Recordkeeping
Scheduling expertise
Problem-solving abilities
Multitasking
Accomplishments
Received the first SPOT award through CMA for hardwork and dedication to the bookings team.
Received two agent promotions within the first year of employment at Geico.