Brittany Perkins
Barco
Summary
With a strong background in customer service and retail management, I bring years of experience to enhance operational efficiency and decision-making. Skills in business management and strategic marketing have equipped me with a keen eye for detail and a deep understanding of customer satisfaction. Excel at problem resolution and proficient in utilizing Microsoft Suite to support seamless operations and ensure compliance.
Overview
10
10
years of professional experience
Work History
Management Assistant
Enterprise Mobility
02.2023 - Current
- Promoted to Management Assistant in 9 months, enhancing team efficiency
- Ensure invoice accuracy for seamless financial operations
- Prepare audit documents, ensuring compliance and readiness
- Safeguard sensitive data, maintaining strict confidentiality
Certified Community Health Worker
ECU Health
11.2021 - 12.2022
- Coordinated community health events, boosting awareness in Tyrrell County
- Maintained precise patient records, enhancing data security
- Facilitated communication between healthcare providers and organizations
- Completed certification with advanced training at Pitt Community College
Correctional Officer 3
Pasquotank Correctional Institution
07.2017 - 10.2021
- Oversaw inmate activities ensuring safety and compliance, promoted to Officer 3 in 4 months
- Trained new officers in safety protocols, enhancing facility security and response efficiency
- Compiled comprehensive reports on daily operations, supporting informed decision-making
- Managed emergencies like riots, maintaining order and minimizing disruptions
Sales Floor Manager
Kmart, Sears Holding
05.2015 - 10.2017
- Led sales team to boost customer satisfaction and sales, achieving measurable results
- Resolved customer issues promptly, maintaining high service standards
- Managed store operations, ensuring task completion and security protocols
- Implemented strategies enhancing customer experience and sales volume
- Promoted to Sales Floor Manager within 6 months for outstanding performance
Education
Bachelor of Science - Fashion Merchandising & Management, Marketing
Johnson & Wales University
Charlotte, NC05.2016
Study Abroad - Italian Fashion History & Retail Management
Florence University of Arts
Florence, IT05.2016
Skills
- Detail Oriented
- Customer Satisfaction
- Report Generation
- Business Management
- Problem Resolution
- Strategic Marketing
- Microsoft Suite
- Forecasting Techniques
- Cross-Functional Collaboration
- Inventory Control
Timeline
Management Assistant
Enterprise Mobility
02.2023 - Current
Certified Community Health Worker
ECU Health
11.2021 - 12.2022
Correctional Officer 3
Pasquotank Correctional Institution
07.2017 - 10.2021
Sales Floor Manager
Kmart, Sears Holding
05.2015 - 10.2017
Bachelor of Science - Fashion Merchandising & Management, Marketing
Johnson & Wales University
Study Abroad - Italian Fashion History & Retail Management
Florence University of Arts
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