Brittany Krough
Raeford
Summary
I'm current on all of my certifications EKG and BLS.
Overview
6
6
years of professional experience
Work History
Centralized Telemetry Technician
Cape Fear Valley Hospital
Fayetteville, NC
01.2025 - Current
- Monitored patient vital signs using telemetry equipment to ensure timely detection of abnormalities.
- Collaborated with nursing staff to relay critical patient data and facilitate prompt responses.
- Conducted routine equipment checks and calibration to maintain accuracy and reliability of telemetry systems.
- Trained new technicians on operational procedures and telemetry system usage for improved team performance.
Sales Associate
Muncheez Express/ Shell
Raeford, North Carolina
07.2022 - Current
- I maintained a 100% accuracy rate on all three registers including safes and other monies in which I am in charge of handling; cash, credit card, vendor checks i.e. etc. My reliability rate is superb as I have never missed a day and answer any and every phone call as well as going in on my days off to handle any store issues. I am one out of two key holders for the store doors, and only one with both opening and closing security codes to the store other than the owners. I am the only employee other than the owners to have access to the safe. I oversee three to four employees: from training to disciplinary actions to making the schedules. I take incoming calls and orders from other companies as well as check in and pay vendors. I handle all customer and employee complaints. I run daily and weekly store reports which computes to the total sales of the store.
- A local community convenience store under a franchise agreement with a larger chain convenience store name widely known over the United States
CCA
United State Post Office
Raeford, NC
09.2021 - 07.2022
- Organize mail i.e. letters, packages and priority by addresses and street per route with complete discretion. Drive and deliver multiple packages in a timely manner while remaining professional giving customer care, picking up funds for things such as stamps, picking up outgoing mail, and handling any customer complaints. Entrusted with company cc cards for funding of the vehicles. With each route being designed to last 8 hours. Typically working 12 plus hours a day for 6 days a week (sometimes more) as peak season hasn’t left since 2020.
- A Federal establishment in the United States of America in which delivers all of the mail to and throughout the states including overseas.
Commercial Driver/ Sales
Advance Auto
Raeford, North Carolina
09.2020 - 11.2021
- Assisted in managing four registers with precision. Supported customer service by responding to calls and processing orders for mechanic shops. Aided in diagnosing vehicle issues over the phone and resolving conflicts. Maintained confidentiality standards for customer information and business operations. Coordinated delivery of parts to commercial customers and collected feedback for service enhancement. Contributed to store cleanliness and organization while promoting respect among coworkers and customers. Performed vehicle maintenance tasks including wiper blade changes, battery installations, light bulb replacements, and diagnostic tests.
- Enhanced brand recognition for a leading parts store chain across national markets.
Store Manager
Muncheez Express/ Shell
Raeford, North Carolina
01.2020 - 10.2020
- With my positive attitude and work experience I was immediately hired on as the store manager when I applied. I maintain a 100% accuracy rate on all three registers including safes and other monies in which I am in charge of handling; cash, credit card, vendor checks i.e. etc. My reliability rate is superb as I have never missed a day and answer any and every phone call as well as going in on my days off to handle any store issues. I am one out of two key holders for the store doors, and only one with both opening and closing security codes to the store other than the owners. I am the only employee other than the owners to have access to the safe. I oversee three to four employees: from training to disciplinary actions to making the schedules. I take incoming calls and orders from other companies as well as check in and pay vendors. I handle all customer and employee complaints. I run daily and weekly store reports which computes to the total sales of the store.
- A local community convenience store under a franchise agreement with a larger chain convenience store name widely known over the United States
Education
High School Diploma - EKG Technician
Sandhills Community College
Southern Pines, NC12-2022
U.S. Careers institute
06-2020
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Sandhills Community College
11-2013
Criminal Justice
University of Phoenix
03-2013
Criminal Justice
Marshalltown Community College
01-2012
GED - undefined
Marshalltown Community College
07-2007
Skills
- Cardiac rhythm analysis
- HIPAA regulations
- HIPAA compliance
- Cardiac activity evaluation
- Telemetry equipment operation
- Patient chart management
Accomplishments
- Promoted to Supervisor over a crew of six.
- Entrusted with keys, security codes, the preparation of night deposits for a $292,000 retailer, dropping deposits, and using company cc.
- Recognized for maintaining a Perfect Safety Record
Timeline
Centralized Telemetry Technician
Cape Fear Valley Hospital
01.2025 - Current
Sales Associate
Muncheez Express/ Shell
07.2022 - Current
CCA
United State Post Office
09.2021 - 07.2022
Commercial Driver/ Sales
Advance Auto
09.2020 - 11.2021
Store Manager
Muncheez Express/ Shell
01.2020 - 10.2020
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Sandhills Community College
Criminal Justice
University of Phoenix
Criminal Justice
Marshalltown Community College
GED - undefined
Marshalltown Community College
High School Diploma - EKG Technician
Sandhills Community College
U.S. Careers institute