Brittany Cundall
Canton
Summary
Results-focused hairstylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
10
10
years of professional experience
Work History
Cosmetologist
Mandara Spa
10.2024 - Current
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
Manager
Therapeutic Massage and Wellness
02.2024 - 10.2024
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
Nail Technician
Sensibilities Spa
10.2023 - 02.2024
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
Shift Lead
Luckytown Nutrition
03.2023 - 07.2023
- Completed store opening and closing procedures.
- Helped store management meet standards of service and quality in daily operations.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
Receptionist, Hair, Nails, Skin
Posh Salon & Spa
04.2022 - 04.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information as well as booked appointments.
- Checked clients in for tanning beds, cleaned the bed and kept the rooms in clean and organized condition.
- Operated cash register for cash, check and credit card transactions.
- Performed colors, cuts, and styles, recommended products and helped curate home maintenance plans.
- Performed manicures and pedicures, helped to alleviate any troubles coming from hands and/or feet.
- Helped with any skin troubles, provided a relaxing environment for clients to unwind, performed skin consultations and also provided expert advice on at home skin care routines.
Assistant
Barnettes Salon
09.2021 - 04.2022
- Greeted guests in with friendliness and professionalism.
- Shampooed and styled clients after color services
- Swept salon, made hot towels, laundered capes and towels
- Assisted Stylists with any needs
Shift Leader
Buff City Soap
04.2021 - 12.2021
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Rotated merchandise and displays to feature new products and promotions.
- Hand made merchandise for retail.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Babysitter
Keri Henley
03.2015 - 04.2020
- Communicated positively with children and guardians.
- Played games, worked on homework, Transportation to extracurricular activities, doctors appointments, haircuts, etc.
- Organized and cleaned home after activities by picking up toys and straightening up.
- Prepared snacks and meals.
Shift Leader
Palm Beach Tan
07.2019 - 11.2019
- Answered questions about store policies and addressed customer concerns.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Maintained clean and stocked front counter area.
- Informed and demonstrated how to use tanning equipment to new clients.
- Assigned customers to tanning beds.
Seasonal Worker
HomeGoods
11.2018 - 01.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
License - Cosmetology
Holmes Community College
Goodman, MS06.2021
Associate of Arts - Business Administration
Holmes Community College
Goodman, MS05.2020
High School Diploma -
Madison Central High School
Madison, MS05.2018
Skills
- Task Prioritization
- Time Management
- Communication
- Creative Thinking
- People Skills
- Problem shooting
Timeline
Cosmetologist
Mandara Spa
10.2024 - Current
Manager
Therapeutic Massage and Wellness
02.2024 - 10.2024
Nail Technician
Sensibilities Spa
10.2023 - 02.2024
Shift Lead
Luckytown Nutrition
03.2023 - 07.2023
Receptionist, Hair, Nails, Skin
Posh Salon & Spa
04.2022 - 04.2023
Assistant
Barnettes Salon
09.2021 - 04.2022
Shift Leader
Buff City Soap
04.2021 - 12.2021
Shift Leader
Palm Beach Tan
07.2019 - 11.2019
Seasonal Worker
HomeGoods
11.2018 - 01.2019
Babysitter
Keri Henley
03.2015 - 04.2020
Associate of Arts - Business Administration
Holmes Community College
High School Diploma -
Madison Central High School
License - Cosmetology
Holmes Community College
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