Brittany Boulware
CHARLOTTE
Summary
Professional care provider with strong background in supporting individuals' daily needs and promoting their well-being. Proven track record in collaborating effectively with teams to achieve optimal outcomes. Reliable, adaptable, and skilled in personal care, communication, and conflict resolution. Known for fostering positive environment and consistently meeting changing demands. Proven ability to manage daily routines and personal care needs while maintaining high standards. Focused on collaboration and adapting to changing needs, displaying strong communication and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Direct Care Provider
Johnny B's
12.2022 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Evaluated client progress toward established annual and quarterly goals.
- Maintained strict adherence to confidentiality guidelines regarding patient information.
- Supported patients'' emotional well-being by empathetically engaging in conversation and active listening.
Direct Care Provider
A Caring Home INC.
01.2013 - 01.2023
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Kept clients engaged in social networks and communities for personal health and growth.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Maintained clean, safe, and well-organized patient environment.
- Participated in ongoing professional development opportunities to remain current on best practices within the field of direct care provision.
Mail Processing Clerk
United States Postal Service, USPS
09.2017 - 06.2022
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Used automated mail processing equipment to sort and collate mail.
Education
Associate of Applied Science - Nursing
Central Piedmont Community College
Charlotte, NC05-2027
High School Diploma -
Hawthorne High School
06.2010
Skills
- Critical Thinking
- Problem-solving abilities
- Customer Service
- Computer Proficiency
- Professional telephone demeanor
- Customer satisfaction measurement
- Team Development
- Shipping and Logistics
- Emotional support
- Compassionate caregiving
Certification
- NCI + Prevention
- Medication Management
- CPR
- Bloodborne Pathogens
- PCW - Personal Care Worker
- DCA - Direct Care Aide
- ServSafe
Timeline
Direct Care Provider
Johnny B's
12.2022 - Current
Mail Processing Clerk
United States Postal Service, USPS
09.2017 - 06.2022
Direct Care Provider
A Caring Home INC.
01.2013 - 01.2023
Associate of Applied Science - Nursing
Central Piedmont Community College
High School Diploma -
Hawthorne High School
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