Brittany Andrews
Fayetteville,NC
Summary
Motivated and career driven with a superior ambition to be successful and accomplish future goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Package Handler
Amazon
Fayetteville, NC
07.2024 - Current
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Maximized storage space utilization by organizing packages in a logical, systematic manner according to size and weight.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
- Used hand-held scanners and physical logs to accurately track item movements.
Pharmacy Technician
CVS
Fayetteville, NC
09.2023 - 11.2024
- Dispensed prescriptions accurately and efficiently in a fast-paced retail pharmacy setting
- Conducted inventory management tasks to ensure proper medication stock levels
- Provided exceptional customer service by addressing patient inquiries and resolving medication issues
- Provided excellent customer service to ensure client satisfaction and resolve issues promptly
- Collaborated with team members to improve processes and create positive customer experiences
- Utilized strong communication skills to assist customers and efficiently handle inquiries and complaints
- Demonstrated patience and empathy while addressing customer concerns and fostering relationships
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Unarmed Security Guard
GRL Management
Fayetteville, NC
11.2023 - 07.2024
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
Packhandler
Fedex
Fayetteville, NC
09.2023 - 04.2024
- Collaborated with team members to meet daily packaging goals and deadlines
- Ensured quality control and accuracy in packaging processes to meet customer expectations
- Skilled in organizing and prioritizing loads to meet tight deadlines
- Familiar with safety protocols to prevent accidents during loading and unloading processes
- Experienced in maintaining equipment and performing routine inspections for optimal performance
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Cashier
Sams club
Fayetteville, NC
07.2022 - 08.2023
- Processed customer transactions accurately, providing exceptional service in a fast-paced environment
- Managed cash register and balanced daily transactions with high level of accuracy
- Resolved customer inquiries and concerns with professionalism and courtesy
- Collaborated with team to maintain clean and organized store for optimal customer experience
- Performed cash, card, and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
Shift Manager
Salsaritas
Fayetteville, NC
01.2020 - 07.2022
- Managed a team of15+ employees, overseeing daily operations and performance evaluations
- Developed and implemented new training programs to enhance team productivity and morale
- Ensured compliance with company policies and procedures, maintaining a safe and efficient work environment
- Successfully resolved customer complaints and inquiries to ensure customer satisfaction and retention
- Proficient in handling cash transactions accurately and efficiently
- Skilled in reconciling and balancing cash drawer daily
- Managed inventory levels to ensure smooth operations and prevent stockouts
- Conducted regular stock counts and assisted in reconciling discrepancies for accuracy
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Education
Some College (No Degree) - Pharmacy
Fayetteville Tech.
Fayetteville, NCSkills
- Time management
- LANGUAGES
- Teamwork
- Problem-solving
- Critical thinking
- Inventory management
- Adaptability
- Communication
- Data analysis
- English Advanced
- Sorting packages
- Heavy lifting
Certification
- Pharmacy Technician License
- BLS Certification
- December2024 to December2026
- CPR , AED
Timeline
Warehouse Package Handler
Amazon
07.2024 - Current
Unarmed Security Guard
GRL Management
11.2023 - 07.2024
Pharmacy Technician
CVS
09.2023 - 11.2024
Packhandler
Fedex
09.2023 - 04.2024
Cashier
Sams club
07.2022 - 08.2023
Shift Manager
Salsaritas
01.2020 - 07.2022
Some College (No Degree) - Pharmacy
Fayetteville Tech.