Brittanie Guy
Granite Falls
Summary
I am a dedicated professional with a proven track record in enhancing customer satisfaction through excellent communication and relationship-building skills. Committed to providing personalized shopping experiences and resolving customer inquiries efficiently.
A driven leader with experience in team management and operational excellence. Known for fostering teamwork and improving processes to enhance customer experiences. Eager to leverage strong attention to detail and problem-solving abilities to drive business growth.
Overview
10
10
years of professional experience
Work History
Digital Personal Shopper
Walmart
Granite Falls, NC
11.2025 - Current
- Curated personalized shopping experiences based on customer preferences and trends.
- Built relationships with customers and community to promote long term business growth.
- Provided recommendations to customers, improving overall satisfaction.
- Trained new associates on utilizing digital tools and best practices in personal shopping services.
Lead Budtender
Stiiizy
Vista, CA
10.2024 - 03.2025
- Monitored staff performance, providing constructive feedback to improve team efficiency and morale.
- Contributed to the development of standard operating procedures and best practices, ensuring a consistent, high-quality experience for all customers.
- Resolved customer complaints professionally and efficiently, preserving brand reputation and customer loyalty.
- Resolved customer inquiries and complaints swiftly, maintaining high levels of satisfaction and loyalty.
Assistant
BKB Enterprises
Bonsall, CA
04.2024 - 07.2024
- Assisted in budget tracking and cost management for ongoing projects.
- Facilitated communication between teams to streamline workflow and enhance collaboration.
- Conducted regular quality checks on deliverables, maintaining high standards of performance.
- Developed training materials for new staff, fostering skill development and operational efficiency.
Caregiver
Golden Care Homecare
Encinitas, CA
12.2023 - 06.2024
- Provided compassionate care and support to clients with diverse needs and conditions.
- Assisted clients with daily living activities, enhancing their quality of life and independence.
- Monitored client health status and reported changes to healthcare professionals promptly.
- Developed personalized care plans in collaboration with families and healthcare teams.
Mentor, At-Risk Youth
Project AWARE
San Diego, CA
04.2020 - 11.2023
- Developed individualized action plans for at-risk youth, fostering personal growth and resilience.
- Facilitated engaging workshops focused on life skills, conflict resolution, and emotional regulation.
- Cultivated supportive relationships with youth to promote trust and open communication.
Elderly Caregiver
Visiting Angels Home Care
San Marcos, CA
08.2020 - 12.2022
- Provided compassionate personal care to enhance clients' quality of life.
- Assisted with daily living activities, including grooming, meal preparation, and medication management.
- Developed individualized care plans in collaboration with healthcare professionals and family members.
- Monitored clients' health metrics and reported any changes to medical staff promptly.
Lead Budtender
Sticky Selections
San Marcos, CA
04.2020 - 08.2020
- Supervised daily operations of dispensary, ensuring compliance with local regulations and company policies.
- Trained and mentored new budtenders on product knowledge and customer service best practices.
- Managed inventory levels, conducting regular audits to prevent discrepancies and streamline stock management.
- Developed and implemented strategies to enhance customer experience through personalized service and product recommendations.
Assistant
Global Construction Services (GCS)
Oceanside, CA
12.2018 - 03.2019
- Coordinated project schedules to ensure timely completion of construction tasks.
- Managed documentation processes, ensuring accuracy and compliance with industry standards.
- Supported project managers in resource allocation and scheduling adjustments.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Cashier
Wendys Restaurant
Vista, CA
01.2016 - 12.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of front counter and dining area.
- Assisted customers with menu selections and special requests, enhancing service experience.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Trained new cashiers on procedures and best practices for effective service delivery.
Education
High School Diploma -
General Raymond Murray
Vista, CASkills
- Teamwork
- Attention to detail
- Multitasking
- Excellent communication
- Reliability
- Organizational skills
- Customer satisfaction
- Team leadership
- Adaptability and flexibility
- Product knowledge
- Professionalism
- Problem-solving
- Time management
Accomplishments
recognized for outstanding character, Leadership and dedication during my high school years, including receiving a certificate of recognition from the california state assembly for earning the rising star of the month award. additionally honored as one of the 25 most remarkable teens in san diego, highlighting my commitment to personal growth, community involvement, and making a positive impact. These achievements reflect my strong work ethic, ability to stand out through constant effort, and dedication to excellence.
Timeline
Digital Personal Shopper
Walmart
11.2025 - Current
Lead Budtender
Stiiizy
10.2024 - 03.2025
Assistant
BKB Enterprises
04.2024 - 07.2024
Caregiver
Golden Care Homecare
12.2023 - 06.2024
Elderly Caregiver
Visiting Angels Home Care
08.2020 - 12.2022
Mentor, At-Risk Youth
Project AWARE
04.2020 - 11.2023
Lead Budtender
Sticky Selections
04.2020 - 08.2020
Assistant
Global Construction Services (GCS)
12.2018 - 03.2019
Cashier
Wendys Restaurant
01.2016 - 12.2018
High School Diploma -
General Raymond Murray
25 Most Remarkable Teens In San Diego
Being selected as one of the 25 most remarkable teens in san diego reflects my exceptional character, leadership skills, and positive impact on my peers and community. This honor reflects my dedication to my own personal growth and commitment to making a difference through my actions. Being chosen for this award demonstrates my ability to stand out in a positive way amongst my peers and shows my drive to succeed.