Dedicated Soldier fulfills service expectations with commitment to excellence. Remains composed throughout intense combat scenarios by applying trained disciplines and methodical communication tactics. Unwavering defender of fellow troops while facing daunting challenges and critical decisions. Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
US Army Human Resource Clerk
Department Of Homeland Security
05.2021 - 05.2022
Improved office efficiency by effectively managing internal communications and correspondence.
Improved data collection accuracy by submitting account information with no errors.
Prepared monthly, weekly, and daily logs using Microsoft Office Suite.
Identified opportunities for inventory reductions.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Conducted investigations to resolve issues related to logistics and cargo movements.
Registered vendors and customers on database to maintain updated roster.
Managed inventory levels to verify availability of stock for orders.
Monitored and adjusted inventory levels according to demand.
Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
Strategized best methods and tactics for efficient storage and handling of materials.
Prepared and presented reports to management on logistics performance.
Coordinated communication between departments to streamline workflows and enhance service delivery.
Immigration Services Assistant
United States Citizenship and Immigration Services
Charlotte, North Carolina
10.2023 - Current
Process immigration cases, by filing documents and updating immigration status with internal systems.
Inputting files from similar agencies (ICE and CBP) for continued services needed.
Processing and directing files to correct Field Offices.
Performing file audits of every file room in current Field Offices and neighboring.
Managed multiple priorities effectively under tight deadlines, resulting in successful completion of assigned tasks.
Illustrated green card and immigration processes and managed communication channels to provide high level of service and consultation to immigration inquiries.
Liaised with coworkers and immigration candidates to answer questions, resolve issues, and explain immigration policy.
Monitored changes in immigration law to ensure compliance in all submitted applications.
Reduced errors in immigration applications by reviewing forms for accuracy and completeness.
Developed expertise in various types of immigration matters including family-based petitions, asylum cases, and employment visas through hands-on experience.
Analyzed client documentation and history to determine eligibility for immigration-related benefits.
Education
High School Diploma -
Westover High School
Fayetteville, NC
05.2019
Skills
Supporting Deployments
Irregularity Reporting
Maintenance Oversight
Signals Intelligence
Training and Development
Preventing Incidents
Data Protection
Team Supervision
Conducting Risk Assessments
Coordinating Training
Records Reviewing
Communication Monitoring
Certification
US Army, Combat Lifesavers Course, May 2021
US Army Anti-Terrorism Training - June 2021
Timeline
Immigration Services Assistant
United States Citizenship and Immigration Services