Britney Orellana
Durham
Summary
Results-driven individual focused on tackling new challenges. Strong adaptability and work ethic, paired with excellent interpersonal skills. Established ability to operate independently and swiftly learn new competencies.
Overview
4
4
years of professional experience
Work History
Full Time Operations Associates
Sephora
Cary
07.2023 - Current
- Maintained a clean work environment to comply with safety regulations effectively.
- Diligently managed inventory by tracking supplies and ordering as required.
- Enhanced store functionality through organized retail operations management.
- Trained new associates on established procedures and safety protocols consistently.
- Categorized packages based on shipping requirements, focusing on size and weight accuracy.
- Ensured clear communication of performance standards through implementation of targeted initiatives.
- Kept store displays organized and ensured merchandise was fully stocked.
- Provided product information to assist customers in making informed selections.
Sephora Beauty Advisor
Sephora
Cary
09.2024 - 07.2025
- Educated customers about the benefits and ingredients of various beauty products.
- Collaborated with team members to create a cohesive customer experience.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Developed connections to offer customers best-in-class experience with skincare, makeup and fragrance.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
Medical Assistant
Burkhart pediatric & adolescent dermatology
Cary
02.2024 - 05.2024
- Sterilized instruments and upheld cleanliness in work environment.
- Assisted physicians during patient examinations and procedures to ensure smooth operations.
- Completed intakes, measuring vital signs and documenting symptoms accurately.
- Administered injections, medications, and vaccinations as directed by the physician.
- Prepared treatment rooms for patient examinations, maintaining organization and hygiene.
- Supported team members with routine tasks and facilitated patient intakes.
Merchandise services manager
Ulta Beauty
Chapel hill
09.2022 - 09.2023
- Managed scheduling, training, and inventory control to optimize operations.
- Maintained optimal inventory levels for timely restocking of beauty products.
- Executed planogram implementation following established store guidelines.
- Directed truck operations, ensuring clarity and organization in processes.
- Diagnosed intricate issues using advanced technical expertise for effective resolution.
- Designed daily planner that facilitated compliance with operational objectives.
- Engaged customers effectively through conversation to uncover needs and preferences.
- Maintained organized cash registers and ensured proper cash handling procedures.
Beauty Advisor
Ulta Beauty
Chapel hill
02.2022 - 09.2022
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Handled sales, refunds, and exchanges with accuracy and professionalism.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
Stock, Sales And Cashiering Associate
Homegoods
Raleigh
07.2021 - 01.2022
- Efficiently processed returns and exchanges, enhancing customer experience.
- Assisted in developing marketing strategies to enhance brand visibility and engagement.
- Provided merchandise information and selection advice to assist customers.
- Organized and restocked front lane merchandise to drive sales growth.
- Maintained a clean and organized store environment throughout operating hours.
Education
High School - Charlottesville, VA
Albemarle High School
Charlottesville, VA06.2022
Skills
- Bilingual communication
- Organizational skills
- Customer service
- Time management
- Maintenance and repair
- Goal setting
- Cash handling
- Problem solving
- Visual merchandising
- Adaptability and flexibility
- Heavy lifting proficiency
- Event promotion
- Stocking and receiving
- Team collaboration
- Leadership and supervision
Languages
Spanish
Full Professional
Timeline
Sephora Beauty Advisor
Sephora
09.2024 - 07.2025
Medical Assistant
Burkhart pediatric & adolescent dermatology
02.2024 - 05.2024
Full Time Operations Associates
Sephora
07.2023 - Current
Merchandise services manager
Ulta Beauty
09.2022 - 09.2023
Beauty Advisor
Ulta Beauty
02.2022 - 09.2022
Stock, Sales And Cashiering Associate
Homegoods
07.2021 - 01.2022
High School - Charlottesville, VA
Albemarle High School
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