Britney Link
Shelby
Summary
Experienced administrative professional with 15+ years in office management, payroll, HR support, budgeting, and customer service. Skilled in Microsoft Office, scheduling, inventory management, and cross-departmental coordination. Seeking to leverage organizational and leadership skills in an Office Manager role.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner/Operator
Lowery's Property Management, LLC
10.2019 - Current
- Analyze market trends to determine property budgets, repair costs, and investment strategy (fix-and-flip vs. buy-and-hold).
- Market and show rental properties; conduct tenant vetting, selection, and lease creation in compliance with South Carolina property laws.
- Manage maintenance requests, coordinate repairs, and collect rent payments.
- Negotiate with contractors and oversee renovation projects to ensure quality standards and timelines are met.
- Maintain high tenant retention through strong customer service and well-functioning properties.
- Manage financial aspects including budgeting, expense tracking, and vendor payments.
- Ensure compliance with property laws, building codes, and insurance requirements to minimize risk.
Administrative Assistant
City of Gaffney
11.2017 - Current
- Serve as primary contact between employees, contractors, and the public; act as HR liaison providing support and guidance to staff.
- Provide administrative support, including payroll processing, employee records management, and meeting coordination.
- Manage budgets, invoices, purchase orders, and departmental financial reporting using Excel and Word.
- Oversee inventory, supply procurement, and vendor relations.
- Handle executive calendar management, travel logistics, and departmental event planning.
- Support city events and community programs through logistical coordination and administrative assistance.
- Collaborate with staff across departments to streamline processes and improve efficiency.
Bank Teller / Backup Head Teller
Yadkin Bank / FNB
09.2015 - 04.2017
- Delivered customer service and product guidance; balanced cash drawers and maintained records.
- Served as backup head teller, managing branch cash and reviewing cash outages.
Owner / Operator
Spirit Run Horse Farm
01.2009 - 01.2017
- Founded and managed a seasonal horse farm offering camps, trail rides, birthday parties, and scouting events.
- Oversaw daily operations, animal care, programming, advertising, and customer service.
Customer Service Representative
Rug and Home
01.2009 - 01.2015
- Provided administrative support, POS operation, and data entry.
- Delivered exceptional customer service and maintained daily operational records.
Key Holder / Customer Service Associate
Harry & David
01.2006 - 01.2009
- Handled opening and closing duties, including cash reconciliation and payroll preparation.
- Assisted customers, prepared custom gift baskets, and maintained attractive product displays.
Education
High School -
Crest High School
Shelby, NC01.2004
Skills
- Office administration
- Payroll management
- HR support
- Employee records management
- Budgeting and financial reporting
- Event planning and travel coordination
- Inventory and vendor management
- Customer service and relationship management
- Communication skills
- Microsoft Office Suite proficiency
- POS systems expertise
- Compliance adherence
- Problem solving strategies
- Time management techniques
- Team collaboration and conflict resolution
Certification
- South Carolina Property Management License
- South Carolina Real Estate License
Timeline
Owner/Operator
Lowery's Property Management, LLC
10.2019 - Current
Administrative Assistant
City of Gaffney
11.2017 - Current
Bank Teller / Backup Head Teller
Yadkin Bank / FNB
09.2015 - 04.2017
Owner / Operator
Spirit Run Horse Farm
01.2009 - 01.2017
Customer Service Representative
Rug and Home
01.2009 - 01.2015
Key Holder / Customer Service Associate
Harry & David
01.2006 - 01.2009
High School -
Crest High School
Professional Summary
Detail-oriented administrative professional with extensive experience in office operations, payroll processing, budgeting, inventory control, and HR support. Adept at coordinating teams, streamlining workflows, and ensuring smooth daily operations. Strong background in providing leadership support and maintaining accurate records across multiple departments.
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