Summary
Overview
Work History
Education
Skills
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Timeline
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Britney Ecksmith

Monroe

Summary

I am seeking employment with a company where I can use my talents and skills to grow and expand the company.

Experienced Property Manager with a robust understanding of property operations and maintenance, including financial management, tenant relations, and regulatory compliance. Strong skills in fostering tenant relationships and negotiating lease agreements to achieve high occupancy rates. Demonstrated ability to implement strategic improvements in property management processes that contribute to operational efficiency and profitability. Adept at managing multiple properties while ensuring optimal client satisfaction.

Overview

13
13
years of professional experience

Work History

Scheduling Coordinator

Tree Work By Mitch Drake and Sons
Jacksonville
05.2020 - Current
  • Coordinated schedules for tree removal and maintenance projects efficiently.
  • Communicated with clients to confirm service dates and specifications clearly.
  • Managed appointment bookings using scheduling software effectively.

Property Manager

Wellington Advisors
High Point
08.2015 - 10.2019
  • Leasing (Floating Position) promoted to Property Manager
  • Managed tenant relations, addressing concerns and ensuring satisfaction.
  • Coordinated property maintenance, scheduling repairs and inspections efficiently.
  • Oversaw lease agreements, ensuring compliance with legal requirements and company policies.
  • Maintained financial records, tracking expenses and budgeting for property operations.
  • Trained new staff on property management procedures and customer service standards.
  • Collaborated with vendors, negotiating contracts for maintenance and service needs.
  • Handled resident complaints and expedited maintenance requests.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Collected monthly assessments, rental fees, deposits and payments.

Leasing Consultant

Cliff Creek Apartments
Fayetteville
07.2012 - 05.2015
  • Leasing Consultant promoted to Property Manager at Cliff Creek Apartments.
  • Conducted property tours for prospective residents at Cliff Creek Apartments.
  • Assisted in processing rental applications and lease agreements efficiently.
  • Managed resident inquiries, providing timely and accurate information.
  • Collaborated with maintenance team to address tenant concerns promptly.
  • Organized community events to enhance resident engagement and satisfaction.
  • Utilized property management software to track leases and tenant records.
  • Monitored market trends to ensure competitive leasing strategies were implemented.
  • Developed marketing materials to promote available units effectively.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Conducted background checks on applicants.
  • Contacted and followed up with tenants on renewal notices.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Marketed property to prospective tenants by giving tours and pointing out key features.
  • Checked rental eligibility by following company's verification process.

Education

High School -

Porter Ridge High School
Indian Trail, NC

Paralegal Studies

Central Piedmont Community College
Charlotte, NC

Skills

  • Property Management
  • Accounts Payable
  • Property Leasing
  • Time management
  • Conflict resolution
  • Team collaboration
  • Training and development
  • Task prioritization
  • Time management abilities
  • Schedule management
  • Positive attitude

<Enter your own>

Title: Property Manager

Timeline

Scheduling Coordinator

Tree Work By Mitch Drake and Sons
05.2020 - Current

Property Manager

Wellington Advisors
08.2015 - 10.2019

Leasing Consultant

Cliff Creek Apartments
07.2012 - 05.2015

High School -

Porter Ridge High School

Paralegal Studies

Central Piedmont Community College

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Britney Ecksmith