Detail-oriented professional with proven skills in customer relationship building and effective communication. Committed to delivering exceptional service and streamlining operations for enhanced efficiency.
Work History
Inbound/Outbound Specialist CDC
5 Months
Bosch | 03.2026 - Current
Facilitated efficient outbound logistics operations to ensure timely shipment schedules.
Monitored inventory levels utilizing SAP systems to ensure precise order fulfillment.
Engaged with cross-functional teams to refine communication strategies and boost overall service efficiency.
Delivered exceptional customer support by efficiently resolving inquiries regarding product availability and shipping status.
Reduced shipping errors with meticulous attention to detail when preparing orders for shipment.
Streamlined communication channels between departments to ensure accurate information flow regarding outbound shipments.
Activity Director's Assistant
6 Months
August Health Care | 07.2024 - 01.2025
Supported the Activity Director in organizing events, ensuring smooth execution and participant satisfaction.
Managed scheduling for daily activities, adapting plans based on resident needs and preferences.
Assisted in planning and coordinating resident activities to enhance engagement and well-being.
Collaborated with staff to facilitate therapeutic programs, fostering a positive environment for residents.
Engaged with residents to gather input on preferences, enhancing program relevance and enjoyment.
Maintained inventory of supplies used for activities, ensuring timely replenishment for ongoing support.
Provided assistance during mealtimes when necessary, promoting an enjoyable dining experience for all residents involved in organized activities or events throughout the day.
Money Room Clerk
1 Year 7 Months
Turning Stone Casino | 06.2018 - 01.2020
Processed cash transactions with accuracy and efficiency, ensuring compliance with casino regulations.
Conducted regular inspections of cash drawer balances to prevent discrepancies and ensure operational integrity.
Maintained organized records of currency exchanges and inventory to facilitate audits.
Provided exceptional customer service when interacting with clients who required assistance while utilizing money room services or facilities during business hours.
Organized and managed daily cash flow by accurately recording all transactions in a timely manner, minimizing any discrepancies or delays in the reconciliation process.
Street Outreach Worker
4 Years 6 Months
AIDS Community Resource | 09.2013 - 03.2018
Conducted outreach to individuals experiencing homelessness, providing critical resources and support.
Assisted clients in accessing healthcare services and social support programs effectively.
Educated clients on HIV prevention methods and available health resources through workshops.
Collaborated with local organizations to coordinate community events targeting at-risk populations.
Maintained a high level of cultural competence when working with diverse client populations, fostering an inclusive environment built on mutual respect and understanding.
Education
- Home Health
Boys & Girls High | Brooklyn, NY | 06-1984
Awarded certification in basic Accounting,
Awarded certification First Aid and basic life support