Bridgette Brooks
Charlotte
Summary
Compassionate Medical Assistant with experience in patient intake, phlebotomy, and electronic health records. Known for strong collaboration and adherence to safety protocols, aiming to improve patient care and satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Novant Go Health Urgent Care
Charlotte, NC
09.2022 - Current
- Assisted in patient intake and data entry processes for electronic health records.
- Collaborated with healthcare team to enhance patient care efficiency and satisfaction.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Phlebotomist
One Blood
Charlotte
08.2021 - 09.2022
- Conducted venipunctures and capillary punctures with precision and attention to patient comfort.
- Ensured compliance with safety protocols and infection control measures during blood collection procedures.
- Maintained accurate records of blood donations, including donor information and test results.
- Provided exceptional patient care by addressing concerns and answering questions regarding the donation process.
- Trained new staff on phlebotomy techniques, safety standards, and customer service practices.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Education
No Degree - Medical Assisting
Ross Medical Education Center
Lansing, MI06-2008
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Phlebotomy
- Reliable team player
- CPR
- Professionalism and ethics
- First aid
- Simple dressings
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
English
Native or Bilingual
Timeline
Medical Assistant
Novant Go Health Urgent Care
09.2022 - Current
Phlebotomist
One Blood
08.2021 - 09.2022
No Degree - Medical Assisting
Ross Medical Education Center