Bridgette Blanchard

• Applied working knowledge of North Carolina’s system of services for individuals with Intellectual/Developmental Disabilities, including the Innovations Waiver, Medicaid, and other state and local funding streams
• Implemented internal and external policies and procedures to deliver services and ensure that all aspects of service provision complied with all applicable policies and regulatory requirements.
• Determined support needs of individuals based on the assessment of available resources and natural supports and collaborated with all relevant parties to develop service plans for each individual to meet need areas and increase overall health.
• Analyzed the developmental needs of each individual seeking services, identifies goal targets for skill acquisition, and develops goals and strategies for supporting the individual in achieving the identified goals in conjunction with each individual’s treatment team.
• Facilitated and participated in care team meetings where member's Care Plan was discussed and developed.
• Oversees the scheduling of services and staffing assignments in accordance with service authorizations.
• Developed, enhanced, and applied working knowledge of North Carolina's system of services for individuals with Intellectual/Developmental Disabilities, including the Innovations Waiver, Medicaid, and other state and local funding streams.
• Provided training and oversight of the direct care staff documentation of service delivery to ensure that it was completed in accordance with all regulations.
• Documented contact and supervision with all service recipients and staff within the assigned caseload.
• Collaborated with the Staffing Specialists in the recruitment of direct support staff and assignment of staff to work with individuals whose needs correlate with staff capabilities.
• Delivered trainings to applicants and employees to impart necessary knowledge and understanding of Autism Spectrum Disorder and best practices and strategies to teach and support individuals with ASD

• Ensured that documentation of service delivery is completed in accordance with all applicable regulations

• Ensured adherence to processes, procedures, and timeframes within the revenue cycle, from intake to reimbursement for services rendered.

• Developed presentations to service recipients and/or families of service recipients, local schools/colleges, local businesses and community groups, and the general public, in support of recruitment, fund development, and public education regarding our services and mission.

• Provided routine and targeted training to direct care staff to ensure the staff's competency, which included modeling, directing, instructing, and observing direct care staff in classroom training and/or direct service provision.

• Collaborated effectively with Autism Services Coordinators to assist in the development of treatment goals of individuals with Autism Spectrum Disorder.
• Collaborated with Autism Services Coordinators to determine training and supports needs to ensure staff competency.
• Possessed and increased knowledge of North Carolina's Systems of services for individuals with I/DD including Innovations Waiver, medicaid and other state and local funding streams.
• Provided routine and targeted training to direct care staff to ensure staff competency, which included modeling, directing, instructing, and observing direct care staff in classroom training and/or direct service provision.
• Provides training to personnel in the use of online training, payroll, and electronic health records systems.
• Troubleshoots staff issues with payroll, online training, and electronic health records systems and facilitates resolution with appropriate department or supervisor.
• Participated in service planning meetings and progress reviews for service recipients in order to ensure familiarity with the unique needs of the individuals receiving services and to provide input into the development of strategies to support the individual in the acquisition and retention of skills.
• Arranged back-up staffing for planned and unplanned staff absences and arranged or provided back-up staffing for urgent or emergency situations.
• Reviewed and analyzed documentation completed by direct care staff to ensure that services were delivered in accordance with all applicable regulations.
• Completed reports as needed for assigned individuals receiving services.
• Through direct observation of staff, assessed staff's understanding of long range outcomes and short range goals, and their mastery of the strategies and interventions developed to reach them, and generated a training plan to develop needed skills and knowledge.

• Provided one-to-one instruction, supervision, and assistance to individuals with Autism Spectrum Disorder and other intellectual and developmental disabilities in their home and community to reach their targeted goals.
• Encouraged and supported individuals increase their independence which included: communication skills, promotion of self-advocacy, improving their ability to communicate, and/or improving social interaction and engagement.
• Communicated and developed a meaningful relationship with individuals served, their families and supervisors to ensure all information that was pertinent to the provision of services is shared with all team members.
• Completed all required trainings and service documentation through electronic health records.
• Cross-trained other autism support professionals to ensure the continuity of services.

• Ensured confidentiality of sensitive patient information by adhering to strict privacy and security protocols.
• Developed treatments for residents based on Recreational Therapy caseload.
• Planned and communicated monthly activities calendar to coworkers and upper-level management.
• Implemented daily activities with residents, consisting of music and motion activities to promote movement and social interaction.
• Practiced diversional intervention activities with residents experiencing restlessness and agitation.
• Maintained accurate documentation of patient progress notes, facilitating effective communication among healthcare professionals.
• Facilitated group therapy sessions under therapist supervision aimed at promoting social interaction among participants.
• Contributed to interdisciplinary team meetings, offering insights on patient progress and rehabilitation goals.

• Arranged activities for youth ranging from 4- 17 on the Autism Spectrum and other intellectual disorders and disabilities.
• Provided a structured environment by encouraging participation and group interaction.
• Planned activities, classes, and schedules that met society program objectives.
• Maintained client confidentiality while preparing detailed reports & information as required.
• Facilitated the development of social skills through play and group activities.
• Provided documentation and reporting for program goal achievement.
• Instructed clients on healthy meal preparation as well as helped establish health-conscious eating habits and trainings on healthcare, hygiene practices, and safety initiatives.
• Collaborated with care team to make recommendations for changes and improvements to clients’ care.