Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Bridget Rouse

La Grange

Summary

Leader with 20 years of experience in finance and banking, specializing in problem-solving and team development. Proven ability to collaborate across departments to enhance client solutions and service quality. Strong background in business intelligence and operations management, with a commitment to accuracy and confidentiality, and a robust drive to master and deliver tasks and assignments timely.

Overview

24
24
years of professional experience

Work History

VP, Branch Manager

First National Bank, formerly Union Bank
Kinston
06.2019 - Current
  • Ensured operational integrity of branch through effective management and oversight.
  • Accountable for overall branch success and profitability, driving strategic initiatives.
  • Provided leadership and support to team members, fostering a collaborative environment.
  • Managed policy and procedural changes, identifying coaching opportunities for staff development.
  • Maintained and managed branch lending, overseeing new requests and modifications while ensuring accuracy.
  • Initiated and developed long-term relationships with consumer and small business clients.
  • Performed market and business development activities to expand client base.
  • Executed daily reporting across back-office sectors, highlighting problem resolution and operational implementation.

Relationship Banker IV, Community Bank Cluster Market Leader II

BB&T
Kinston Plaza & La Grange
01.2002 - 06.2019
  • Responsible for overall balanced performance of multiple assigned branches with emphasis on lending and deposit acquisition for consumer and small business segments.
  • Provide leadership and coaching to all members of the branch sales team to observe and coach sales behaviors.
  • Conduct weekly branch meetings to deliver new and revised products, communications, and promotions.
  • Recruiting/hiring, training and development.
  • Broad knowledge of Power of Attorney, Trust, and end of life/estate documentation.
  • Support operational risk management objectives.
  • Consumer and small business lending specialist.

Education

Bachelor of Business Administration -

North Carolina Wesleyan College
Goldsboro, NC
12-2018

Skills

  • MS Office tools
  • Attention to detail
  • Coaching and mentoring
  • Regulatory compliance
  • Relationship building
  • Effective communication
  • Critical thinking
  • Customer service
  • Problem resolution

References

Available upon request.

Accomplishments

  • Completed BB&T's Banking & Leadership Program 2014
  • 20 under 40 for Lenoir County 2015
  • Ambassador of the month featured in Kinston Free Press March 2015
  • Notary Public

Timeline

VP, Branch Manager

First National Bank, formerly Union Bank
06.2019 - Current

Relationship Banker IV, Community Bank Cluster Market Leader II

BB&T
01.2002 - 06.2019

Bachelor of Business Administration -

North Carolina Wesleyan College

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Bridget Rouse