Summary
Overview
Work History
Education
Skills
Timeline
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Brice Pettiford

Boone

Summary

Dynamic and detail-oriented professional with experience at Texas Roadhouse, excelling in customer service and complaint resolution. Proven ability in payment processing and cash handling, consistently enhancing customer satisfaction. Adept at training new staff and optimizing seating arrangements to accommodate diverse guest needs, ensuring a seamless dining experience.

Punctual and honest Cashier with solid background in crowded environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

2
2
years of professional experience

Work History

Host

Texas Roadhouse
01.2025 - Current
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Cashier

Lowes Foods
10.2023 - 01.2025
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Education

Bachelor of Science - Kinesiology

Appalachian State University
Boone, NC
06-2029

High School Diploma -

East Forsyth
Kernersville, NC
06-2025

Skills

  • Point of sale proficiency

  • Regulatory compliance

  • Sales transactions

  • Payment processing

  • Product knowledge

  • Complaint resolution

  • Currency counting

  • Cash handling expertise

Timeline

Host

Texas Roadhouse
01.2025 - Current

Cashier

Lowes Foods
10.2023 - 01.2025

Bachelor of Science - Kinesiology

Appalachian State University

High School Diploma -

East Forsyth

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Brice Pettiford