Summary
Overview
Work History
Education
Skills
FCCLA – Family Career Community Leaders of America
Languages
Timeline
Generic

Briayanna Powell

Rocky Mount

Summary

Dedicated and driven professional with a strong work ethic and a willingness to embrace new ideas. Thrives in collaborative environments and excels as a team player. Ambitious and constantly seeking opportunities for growth. Approach challenges with an open mind and determination to succeed. Confident in ability to enhance skills and achieve success in any role.

Overview

7
7
years of professional experience

Work History

Escalation Specialist

Intelogix
10.2022 - 04.2024
  • Improved research and typing skills, grammatical responses.
  • Managed a team by giving information regarding updates that took place.
  • Received email corespondents from customers regarding account inquires and provided feedback.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

SANITATION WORKER

C&W SERVICES (TEMP)
12.2021 - 04.2022
  • Created a sustainable work environment, where my commitment was cleanliness and eco-friendly excellence to set the standard for a healthier environment.
  • Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
  • Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
  • Maintained detailed records of all sanitation activities for billing and tracking purposes

Production Worker

QVC Distribution Center
02.2021 - 05.2021
  • Promoted a team approach by cooperating with all staff at the Distribution Center to ensure customer orders are packed and shipped within established timeframes.

• Received pallets of product with pack slips. Examined and inspected products, containers, and materials to ensure packing within established guidelines.

• Prepared package for shipment, initial pack list, stamped pack slips, affixed labels, tickets, or tags. Inserted Program guides, etc. Constructed boxes, seals, and applied labels in the proper position on the package.

• Expediently and accurately picks (BIN/Reserve) and put away merchandise including replenishment within the Distribution Center.

Cashier

Golden Corral Corporation
02.2019 - 02.2020
  • I learned how to organize and clean to help with better quality and greeting customers with the up most respect
  • Provided positive customer experience with fair, friendly, and courteous service.

• Registered sales on a cash register by totaling customer purchases.

• Collected payments via cash or charge payments

• Balanced cash drawer

• Assisted with other tasks as needed including training new employees for the cash register.

Paint Department Associate

Lowe's
06.2018 - 01.2019
  • In my department I had to stand for extended periods and lift/carry items, it gave me more physical ability.
  • I managed my time effectively and prioritize tasks.
  • Showcased my ability to identify and resolve issues efficiently.

Cashier

Grandsons
11.2017 - 05.2018
  • Provided positive customer experience with fair, friendly, and courteous service.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Cashier / Packer

Bojangles' Restaurants, Inc
06.2017 - 11.2017
  • Provided positive customer experience with fair, friendly, and courteous service.

• Registered sales on a cash register by totaling customer purchases.

• Collected payments via cash or charge payments

• Balanced cash drawer

• Assisted with other tasks as needed including food prep, drive thru service and keeping the restaurant clean

Education

High school diploma -

Rocky Mount High School
Rocky Mount, NC
06.2019

Skills

  • Customer Support Expertise
  • Effective Team Contributor
  • Quick-Service Restaurant Experience
  • Product Assembly
  • Teamwork and collaboration
  • Product Packaging
  • Multitasking Abilities
  • Logistics Operations Experience
  • Excellent communication
  • Food Preparation
  • Computer skills
  • Manufacturing Operations
  • Organization and time management
  • Materials handling
  • Sanitation Practices
  • Pallet Jack Handling
  • Logistics and Delivery Experience
  • Load & Unload
  • Food Manufacturing Expertise
  • Data Entry
  • Proficient in Microsoft Word
  • Physical Endurance in Lifting

FCCLA – Family Career Community Leaders of America

  • The organization focuses on developing leadership skills, character development, and preparing students for careers in areas like human services, hospitality and tourism, education and training, and visual arts and design.
  • This Program helped me develop better leadership skills, it gave me the initiative to know what I want in life and to strive for my goals. We worked in groups of four and came up with programs and business dealing with advocacy.

Languages

English
Native or Bilingual

Timeline

Escalation Specialist

Intelogix
10.2022 - 04.2024

SANITATION WORKER

C&W SERVICES (TEMP)
12.2021 - 04.2022

Production Worker

QVC Distribution Center
02.2021 - 05.2021

Cashier

Golden Corral Corporation
02.2019 - 02.2020

Paint Department Associate

Lowe's
06.2018 - 01.2019

Cashier

Grandsons
11.2017 - 05.2018

Cashier / Packer

Bojangles' Restaurants, Inc
06.2017 - 11.2017

High school diploma -

Rocky Mount High School
Briayanna Powell