Briauna Christophides
Garner
Summary
Dynamic Team Leader at Target with a proven track record in enhancing customer satisfaction and team performance. Expert in strategic planning and conflict resolution, I successfully onboarded new employees and fostered a collaborative environment, driving engagement and operational efficiency. Committed to maximizing results through effective communication and leadership.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
6
6
years of professional experience
Work History
Team Leadr
Target
06.2019 - Current
- Handled customer service issues, ensuring customer satisfaction and loyalty.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new-hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities, and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Fostered a positive work environment, encouraging teamwork and employee engagement.
Education
Bachelor of Science - Business, Management, And Economics
SUNY Empire State College
Saratoga Springs, NY05-2024
Associate of Arts - Liberal Arts And General Studies
Dutchess Community College
Poughkeepsie, NY12.2021
Skills
- Customer service
- Business processes and procedures
- Strategic planning
- Safe work methods
- Verbal and written communication skills
- Time management
- Adaptability
- Leadership
- Decision-making
- Teamwork
- Critical thinking
- Conflict resolution
- Self-Directed
- Interpersonal Skills
Timeline
Team Leadr
Target
06.2019 - Current
Bachelor of Science - Business, Management, And Economics
SUNY Empire State College
Associate of Arts - Liberal Arts And General Studies
Dutchess Community College
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