Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
5
5
years of professional experience
Work History
Truck Assembler
Freightliner Trucks A Division Of Daimler Trucks USA
01.2024 - Current
Utilized specialized tools and equipment proficiently during various stages of truck assembly, ensuring high-quality results.
Shift Leader
Dunkin' Donuts
04.2019 - 01.2024
Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Server
Olive Garden
04.2022 - 10.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
York Comprehensive High School
York, SC
06.2021
Skills
Power Tools Operation
Attention to Detail
Problem-solving abilities
Multitasking
Excellent Communication
Active Listening
Cash Handling
Positive Attitude
Customer service focus
Timeline
Truck Assembler
Freightliner Trucks A Division Of Daimler Trucks USA
01.2024 - Current
Server
Olive Garden
04.2022 - 10.2023
Shift Leader
Dunkin' Donuts
04.2019 - 01.2024
High School Diploma -
York Comprehensive High School
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