Brianna Matuszczak
Mooresville
Summary
Customer service professional with 5 years experience at HomeGoods, excelling in building relationships and resolving inquiries. Proven ability to manage multiple tasks efficiently while maintaining attention to detail. Skilled in Microsoft Excel and team collaboration, consistently enhancing customer satisfaction and loyalty through exceptional service.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
HomeGoods
Mooresville, North Carolina
05.2021 - Current
- Primarily operates cash register, able to work efficiently under pressure while still giving a positive experience.
- Built relationships with customers by providing friendly customer service.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Provides high energy and professionalism when dealing with customers and staff.
Education
Bachelor of Science - Kinesiology
Appalachian State University
Boone, NC05-2027
Skills
- Customer service
- Team collaboration
- Time management
- Microsoft Excel
- Attention to detail
- Multitasking and organization
Timeline
Customer Service Associate
HomeGoods
05.2021 - Current
Bachelor of Science - Kinesiology
Appalachian State University