Brianna Koonce
New Bern
Summary
Hardworking, highly motivated professional eager to learn knowledge and skills to enhance business performance. Operates well in both individual and team capacities : Quickly adapt to different processes and drive company objectives with a passion for growth and efficiency. Seeking to utilize excellent communication, interpersonal skills to complete tasks with a good work ethic and the ability to adapt to new environments.
Compassionate Mental Health and Disability Community Mentor with experience in providing support to individuals facing mental health issues, as well as those with disabilities. Strengths include empathy, active listening, and ability to guide clients towards self-determination and independence. Previous work has resulted in improved community understanding of mental health and disability issues, advocating for fair treatment and equal opportunities for all clients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mental Health and Disability Community Mentor
Universal Mental Health
09.2024 - Current
- Provided direct support to individuals with mental health and disability issues, including assisting them in achieving their goals.
- Facilitated group activities for clients to promote communication skills, socialization, and independent living.
- Conducted assessments of client needs and developed individualized service plans accordingly.
- Created educational materials on mental health topics for use in workshops or trainings within the agency.
- Encouraged healthy lifestyle habits through nutrition education and physical activity promotion.
HEALTH CARE TECHNICIAN
Caswell Developmental Center
03.2023 - 12.2023
- Conducted laboratory tests and analyzed results for accuracy and completeness
- Demonstrated expertise in handling confidential information in accordance with HIPAA guidelines
- Ensured that all medical supplies were stocked appropriately for daily operations
- Monitored patient condition during treatments or examinations
- Developed strong interpersonal relationships with patients to ensure quality of care and comfort
- Identified potential problems or changes in patient status promptly reporting them to the supervising nurse and physician
DIRECT SUPPORT PROFESSIONAL CAREGIVER
Life Inc
02.2022 - 02.2023
- Provided support to individuals with disabilities by assisting them with daily living tasks such as meal preparation, hygiene, errands, and leisure activities
- Assisted clients in developing independent living skills through instruction and modeling of appropriate behaviors
- Observed changes in client behavior or physical condition and reported concerns promptly to supervisor
- Engaged in meaningful conversations with clients to build trust and rapport while promoting self-advocacy skills
- Gave Medication
- Help patients meet daily activity skills
DIRECT SUPPORT PROFESSIONAL CAREGIVER
Rha Health services
08.2021 - 09.2022
- Provided support to individuals with disabilities by assisting them with daily living tasks such as meal preparation, hygiene, errands, and leisure activities
- Assisted clients in developing independent living skills through instruction and modeling of appropriate behaviors
- Observed changes in client behavior or physical condition and reported concerns promptly to supervisor
- Monitored and assisted clients through service plans
SALES ASSOCIATE
Walmart Supercenter
06.2018 - 10.2020
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Performed cleaning tasks, keeping store neat and organized
- Assisted customers with product selection to ensure customer satisfaction
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
Education
HIGH SCHOOL DIPLOMA -
West Craven High School
Vanceboro06.2020
Skills
- Patient Care Coordination
- Communication and Interpersonal Skills
- CPR and First Aid
- Teamwork and Collaboration
- Time Management Abilities
- Attention to Detail
- Problem Solving Aptitude
- Medical Terminology Proficiency
- Organizational Skills
- Behavioral management
- Medication administration
- Mental health counseling
- Customer service
- Teamwork and collaboration
- Multitasking Abilities
Certification
CPR and First Aid
Timeline
Mental Health and Disability Community Mentor
Universal Mental Health
09.2024 - Current
HEALTH CARE TECHNICIAN
Caswell Developmental Center
03.2023 - 12.2023
DIRECT SUPPORT PROFESSIONAL CAREGIVER
Life Inc
02.2022 - 02.2023
DIRECT SUPPORT PROFESSIONAL CAREGIVER
Rha Health services
08.2021 - 09.2022
SALES ASSOCIATE
Walmart Supercenter
06.2018 - 10.2020
HIGH SCHOOL DIPLOMA -
West Craven High School
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