BRIANNA HOFFMAN
Lowell
Summary
Organized, dependable, and fast-learning professional with 3+ years of experience supporting operations in healthcare and hospitality environments. Skilled in calendar management, client communication, data entry, and office coordination. Known for juggling multiple responsibilities, with strong time management, and attention to detail. Adaptable to new systems and procedures, with a proactive mindset, and strong problem-solving abilities. Seeking to leverage administrative strengths and people-focused experience in a professional office setting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Treatment Coordinator & Dental Assistant II
Burrow, Welchel, and Culp Orthodontics
01.2023 - 05.2025
- Present during comprehensive exams to understand patient treatment needs, and to ensure the patient understands their treatment plan.
- Handle objections to proposed treatment.
- Educate patients, as necessary, regarding their dental benefits.
- Coordinated patient appointments and follow-up communications.
- Determine dental benefit eligibility, limitations, and payment estimates necessary to facilitate financial arrangements.
- Provided administrative support, maintained accurate patient records, and submitted insurance claims.
- Created training guides and assisted with onboarding, improving team performance and workflow.
- Assisted with front desk responsibilities, inventory management, and clinical documentation.
- Proactively communicate with the back office and doctors to ensure information is up to date on patients' status.
Dental Assistant
Burrow, Welchel, and Culp Orthodontics
01.2022 - 01.2023
- Assisted dentist during procedures by preparing instruments, suctioning, and ensuring patient comfort.
- Sterilized and maintained dental instruments and treatment areas in accordance with OSHA guidelines.
- Took and developed dental X-rays, impressions, and records for patient charts.
- Educated patients on oral hygiene, post-operative care, and dental procedures.
Bar Manager & Event Coordinator
Jeckyll & Hyde Taphouse Grill
01.2020 - 01.2022
- Oversaw team schedules, inventory, and cash handling in a fast-paced service environment.
- Managed and trained bartenders and support staff, maintaining high standards of cleanliness, compliance, and hospitality.
- Managed private event planning and client communications, ensuring smooth execution from concept to completion.
- Handled administrative tasks including budgeting, reporting, and vendor coordination.
- Ensured compliance with health, safety, and alcohol regulations while maintaining a clean and welcoming atmosphere.
Head Bartender
Jeckyll & Hyde Taphouse Grill
01.2019 - 01.2020
- Led bar team during high-volume shifts, ensuring fast, friendly, and consistent service in a dynamic environment.
- Created and maintained seasonal cocktail menus, managing inventory and minimizing waste to maximize profitability.
- Trained and mentored new bartenders and barbacks on drink recipes, customer service, and bar cleanliness standards.
- Handled cash-outs, POS system management, and nightly reporting to support accurate end-of-day reconciliation.
Head & Only Bartender
New York Corner Pub at Castle Bay Country Club
01.2017 - 01.2019
- Independently managed all front-of-house operations, including ordering, scheduling, and guest relations.
- Balanced multiple roles during shifts-bartender, barback, and manager to ensure seamless guest experiences.
- Maintained cleanliness, organization, and compliance with health and alcohol safety standards without supervision.
- Provided personalized service to guests, building rapport and fostering a loyal customer base.
Education
HIGH SCHOOL DIPLOMA -
SOUTH POINT HIGH SCHOOL
BELMONT, NCHealth Sciences
CAPE FEAR COMMUNITY COLLEGE
WILMINGTON, NCSkills
- Microsoft Office applications
- Technical writing
- Oral communications
- Flexible and adaptable
- Detail oriented
- Critical thinking
- Excellent time management
Certification
- Dental Radiography Course, North Carolina State Board of Dentistry
- X-Ray Safety Course & Exam, S.C. Board of Dentistry
Timeline
Treatment Coordinator & Dental Assistant II
Burrow, Welchel, and Culp Orthodontics
01.2023 - 05.2025
Dental Assistant
Burrow, Welchel, and Culp Orthodontics
01.2022 - 01.2023
Bar Manager & Event Coordinator
Jeckyll & Hyde Taphouse Grill
01.2020 - 01.2022
Head Bartender
Jeckyll & Hyde Taphouse Grill
01.2019 - 01.2020
Head & Only Bartender
New York Corner Pub at Castle Bay Country Club
01.2017 - 01.2019
HIGH SCHOOL DIPLOMA -
SOUTH POINT HIGH SCHOOL
Health Sciences
CAPE FEAR COMMUNITY COLLEGE
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