Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Beckwith

Raleigh

Summary

Dependable hard worker who is successful in providing fast, high-quality customer service to guests in restaurants and other settings. Demonstrating strong multitasking abilities such as keeping up with team collaboration and resolving issues with customers.

Overview

4
4
years of professional experience

Work History

Server

Mellow Mushroom
07.2024 - 11.2024
  • Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Guest Advocate

Target
10.2022 - 01.2024
  • Enhanced guest experience by providing exceptional customer service promptly addressing any concerns.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
  • Provided assistance at checkout counters, reducing wait times for guests during prime hours.

Maintenance Worker on Farm

Castle French Farm
06.2022 - 08.2022
  • Improved facility cleanliness by performing regular maintenance tasks.
  • Maintained inventory of supplies for seamless operations.
  • Kept horses fed

Dining Room Server

Springmoor Retirement Center
02.2021 - 06.2021
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
  • Increased dining room efficiency by promptly addressing guest inquiries and resolving concerns.
  • Ensured timely food delivery by collaborating closely with kitchen staff and prioritizing orders.

Education

High School Diploma -

Score Academy
Raleigh, NC
01.2023

Skills

  • Great Customer Service
  • Exceptional Communication
  • POS experience
  • Stress Tolerance
  • Strong Empathy
  • Complaint Handling
  • Adaptability
  • Strong work ethic
  • Cash handling

Timeline

Server

Mellow Mushroom
07.2024 - 11.2024

Guest Advocate

Target
10.2022 - 01.2024

Maintenance Worker on Farm

Castle French Farm
06.2022 - 08.2022

Dining Room Server

Springmoor Retirement Center
02.2021 - 06.2021

High School Diploma -

Score Academy

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Brianna Beckwith