Briana Snipes
Durham
Summary
Detail-oriented Virtual Assistant with extensive experience in administrative support, customer service, client onboarding, and digital communication. Proven ability to manage schedules, organize emails and calendars, coordinate meetings, and enhance business operations for small businesses and executives. Proficient in Microsoft Office, social media tools, and project coordination, with strong time management and communication skills. Experienced in tax preparation and compliance, leveraging comprehensive knowledge of tax regulations to ensure accurate filings while maintaining high client satisfaction through effective consultation and tailored tax strategies.
Overview
9
9
years of professional experience
Work History
Tax Preparer
Snipes One, LLC
01.2019 - 01.2026
- Prepared and reviewed federal, state, and local tax returns for individuals and small businesses with accuracy and compliance
- Analyzed financial documents to identify deductions, credits, and tax-saving opportunities
- Ensured compliance with current IRS regulations and changing tax laws
- Conducted client interviews to gather financial information and clarify tax situations
- Provided tax planning guidance to help clients minimize liabilities and plan for future obligations
- Reviewed prior-year returns to identify errors, amendments, or missed savings opportunities
- Maintained strict confidentiality of sensitive financial and personal information
- Communicated complex tax concepts in a clear, client-friendly manner
- Assisted clients with IRS notices, audits, and correspondence
- Utilized professional tax software to efficiently prepare and file returns electronically
- Met tight deadlines during peak tax season while managing a high volume of returns
- Kept detailed records and documentation to support filings and compliance requirements
Administrative Virtual Assistant
Rich Society, RPF/C.R.E.A.M LLC
01.2021 - 01.2024
- Managed executive schedules, travel arrangements, and expense reports
- Provided prompt, professional email and calendar management
- Coordinated & facilitated virtual meetings and investor onboarding
- Successfully coordinated and executed virtual meetings and conferences, ensuring smooth communication and execution
- Delivered monthly client & investor updates, ensuring transparency and communication
Medical Billing Representative
Pomeroy
01.2021 - 01.2021
- Communicated with insurance providers and medical offices to process claims
- Resolved billing discrepancies and supported timely payments
- Maintained high accuracy and exceeded monthly billing targets
Sales Associate
Pandora Jewelry
01.2019 - 01.2020
- Delivered outstanding customer service and assisted with product styling
- Exceeded sales targets through product knowledge and upselling techniques
- Supported seasonal merchandising and store setup
Barista
Starbucks
01.2019 - 01.2020
- Created high-quality beverages and educated customers on product offerings
- Managed fast-paced service while maintaining cleanliness and customer satisfaction
Sales Associate
Victoria’s Secret
01.2017 - 01.2019
- Guided customers through purchases and provided excellent service at checkout
Education
Bachelor of Arts - Mass Communications with a Concentration in Broadcasting
SAINT AUGUSTINE’S UNIVERSITY
05.2020
Skills
- Customer Service & Client Onboarding
- Public Relations & Social Media Management
- Calendar & Email Management
- Leadership
- Effective Communication
- Critical Thinking / Problem Solving
- Research & Data Entry
- Microsoft Office Suite (word, excel, powerpoint, etc)
- Event Planning & Execution
- Document preparation
- Organization skills
- Local, state, and federal tax returns
- Income tax preparation
Affiliations
Member of Sigma Gamma Rho Sorority, Incorporated. - Vice President, Spring 2018-2019
LANGUAGES
English: Fluent
Spanish: Conversational
Timeline
Administrative Virtual Assistant
Rich Society, RPF/C.R.E.A.M LLC
01.2021 - 01.2024
Medical Billing Representative
Pomeroy
01.2021 - 01.2021
Tax Preparer
Snipes One, LLC
01.2019 - 01.2026
Sales Associate
Pandora Jewelry
01.2019 - 01.2020
Barista
Starbucks
01.2019 - 01.2020
Sales Associate
Victoria’s Secret
01.2017 - 01.2019
Bachelor of Arts - Mass Communications with a Concentration in Broadcasting
SAINT AUGUSTINE’S UNIVERSITY