Briana Kosmos
Ellenboro
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Self Employed
07.2021 - Current
- Handled confidential and sensitive information with discretion and tact.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Prepared drafts of forms, letters and agreements for legal staff use.
- Reduced attorney workload through proficient document management, handling correspondence, and performing clerical tasks.
- Helped with intake of new clients and materials by setting up files and documenting important information.
Virtual Assistant
Self Employed Services
02.2019 - Current
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Executed travel arrangements by researching and booking flights and accommodations.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Conferred with customers by telephone, chat or email to provide information.
Social Services Intern
Rutherford County Social Services
11.2020 - 01.2021
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Facilitated family meetings to ensure communication and collaboration between family members.
Pouch Operator
Baxter
05.2017 - 08.2017
- Packaged IV bags
- Ensured the workstation is sanitary
Crew Member
McDonald's
05.2013 - 01.2017
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
Assistant
Daycare, Choice Care play school
05.2015 - 11.2016
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Handled daily administrative tasks efficiently to minimize time away from children.
Education
Bachelor of Science - Criminal Justice, Human Services
Gardner-Webb University
Carolina, NorthCertificate - Computer And Information Systems Security
South College
Knoxville, TN08.2021
Associate of Science - Criminal Justice
South College
Knoxville, TN01.2021
Skills
- Administrative Duties
- Schedule Preparation
- Set Appointments
- Email Management
- Customer Relations and Communications
- Travel Planning
- Computer Proficiency
- Active Listening
- Critical Thinking
- Administrative Support
- Document preparation
- Document editing
- Case management
- Data entry
Education
true
Timeline
Administrative Assistant
Self Employed
07.2021 - Current
Social Services Intern
Rutherford County Social Services
11.2020 - 01.2021
Virtual Assistant
Self Employed Services
02.2019 - Current
Pouch Operator
Baxter
05.2017 - 08.2017
Assistant
Daycare, Choice Care play school
05.2015 - 11.2016
Crew Member
McDonald's
05.2013 - 01.2017
Certificate - Computer And Information Systems Security
South College
Associate of Science - Criminal Justice
South College
Bachelor of Science - Criminal Justice, Human Services
Gardner-Webb University
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