Summary
Overview
Work History
Education
Skills
Relevant Training
Timeline
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Brian Thomas

Charlotte

Summary

Dynamic Branch Manager at Dixon Valve & Coupling with a proven track record in enhancing operational efficiency and customer satisfaction. Expert in inventory management and staff training, fostering strong client relationships while ensuring safety compliance. Adept at problem-solving and effective communication, driving team performance to exceed business goals.

Overview

20
20
years of professional experience

Work History

Branch Manager

Dixon Valve & Coupling
Dallas
03.2010 - 05.2025
  • Managed daily operations for branch efficiency and customer satisfaction.
  • Oversaw inventory management processes to ensure product availability and accuracy.
  • Supervised staff training and development programs to enhance team performance.
  • Implemented safety protocols to maintain a secure work environment for employees.
  • Coordinated with suppliers to optimize procurement of valves and coupling products.
  • Led branch meetings to communicate goals, updates, and operational changes effectively.
  • Fostered relationships with key clients to strengthen business partnerships and loyalty.
  • Managed staff scheduling, hiring and training processes.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Conducted regular performance reviews for all employees in the branch.
  • Monitored financial performance of the branch on a monthly basis.

Operations Supervisor

GameStop
Louisville
11.2005 - 09.2009
  • Company Overview: Operations Supervisor of a leading Video Game Company
  • Responsible for the day to day operation of Coordinating and replenishing pick locations in order to restock the company’s 4051 stores across the US.
  • Maintain group and individual efficiency production standards in functional areas of responsibility.
  • Run the daily processes to stock all 4051 GameStop / EBgames stores to include the top 400 stores.
  • Working Knowledge of RF technology, Microsoft Excel, AS400, AS400 query support, WM and PKMS.
  • Manage three crews on average 35 to 40 nonexempt associates.
  • Operations Supervisor of a leading Video Game Company

Warehouse Supervisor

Carriage House Companies, INC.
Buckner
04.2005 - 11.2005
  • Company Overview: Warehouse Supervisor of a Food Distribution Company
  • Facilitated for the day to day operations of shipping, receiving and warehousing, including organization, scheduling, directing all related functions, stocking items such as: Pancake/Waffle Syrup, Chocolate Syrup, Strawberry Syrup Barbeque Sauce, Steak Sauce, Taco Sauce and Salsa.
  • With an inventory of 1 million cases, Supporting customer consists of Wal-Mart, Sams, Kroger, Meijer, Save –A- Lot, ALDI, Safeway, Piggly Wiggly.
  • Review daily inventory of finished goods in warehouse against anticipated shipping schedules to minimize handling and maximize customer service.
  • Maintain all warehouse standards including, but not limited to, AIB, OSHA, Sanitation, GMP.
  • Serves as department leader on Safety Steering Committee.
  • Warehouse Supervisor of a Food Distribution Company

Education

Bachelor of Science -

Troy State University
GA
01.2009

Associate of Arts - Police Studies

Eastern Kentucky University
KY
01.2004

High School Diploma -

South High
Springfield, Ohio
05.1983

Skills

  • Branch operations
  • Inventory management
  • Staff training
  • Safety compliance
  • Supplier coordination
  • Customer service
  • Effective communication
  • Problem solving
  • Excellent communication skills
  • Excellent time management skills
  • Coaching and mentoring

Relevant Training

  • Effective Management for Supervisors, U of L, Louisville, KY, 08/05
  • Advanced Logistic Supervisors Course, U.S. Army, Fort Lee, VA, 07/02
  • Standard Army Retail Supply, U.S. Army, Fort Lee, VA, 03/89
  • Instructor Training Course, U.S. Army, Fort Knox, KY, 05/97
  • Unit Level Supply Ground, U.S. Army, Camp Blanding, FL, 02/96
  • Logistic Management Development Course, U.S. Army, Fort Eustis, VA, 10/95
  • Basic Logistic Supervisor Course, U.S. Army, Fort Lee, VA, 07/93
  • Defense Preservation / Intermediate Protection, U.S. Army, Fort Lee, VA, 07/90
  • Depot Maintenance Work-loading, U.S. Army, Fort Lee, VA, 09/90
  • Depot Physical Inventory Management, U.S. Army, Fort Lee, VA, 10/90

Timeline

Branch Manager

Dixon Valve & Coupling
03.2010 - 05.2025

Operations Supervisor

GameStop
11.2005 - 09.2009

Warehouse Supervisor

Carriage House Companies, INC.
04.2005 - 11.2005

Bachelor of Science -

Troy State University

Associate of Arts - Police Studies

Eastern Kentucky University

High School Diploma -

South High

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Brian Thomas