Brian Shoemake
Kings Mountain
Summary
Dynamic emergency services leader with a proven track record at Central Piedmont Community College, excelling in strategic planning and team leadership. Enhanced service delivery through innovative training programs and effective budget management, resulting in improved community partnerships and heightened customer satisfaction. Committed to staff development and operational excellence in high-pressure environments. Committed to servicing the needs of emergency service organizations within the state. Still active members of North Carolina Western AHIMT. Over the past years, deployed to several different state and federal emergencies as a member of North Carolina AHIMT such as Hurricane Katrina, Black Cove and Deep Woods fires in Polk County, Lineage Logistics Hazmat And Fatality incident in Iredell County, Kilauea Volcano eruption in Hawaii, Hurricane Helene as well as several county and state search mission.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Assistant Fire and Emergency Service Director
Central Piedmont Community College
08.2022 - Current
- Work with state and local emergency service partners to meet the needs of their organization.
- Implemented strategic plans to improve service delivery across various Emergency Services Departments.
- Attend meeting with and maintain updated training topics from the North Carolina Office of The State Fire Marshall, North Carolina Emergency Management and North Carolina Community College System.
- Facilitated training programs for staff to promote best practices in student engagement based on the needs the emergency service partners we serve.
- Established partnerships with community organizations such as law enforcement, medic, fire and rescue agencies to expand outreach and support resources to meet their needs.
- Managed budgets and resources, ensuring optimal allocation for maximum impact on service delivery outcomes.
- Improved customer satisfaction by implementing efficient service processes and streamlining communication channels.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Provided leadership, guidance and support to staff members.
- Maintains records of training/laboratory activities and student files including grades, state certifications and attendance.
- Monitor testing and state certification of students in the fire and emergency services field.
- Monitors course offerings and makes recommendations to stay current; contributes in the development of course outlines and materials.
- Prepares records and reports regarding attendance, grades, course files and course evaluation; submits textbook/materials requests. May type and proofread memos, correspondence and other printed material.
- Be available to be a fill-in instructor in the areas that you are qualified to teach.
- Provides detailed information to current students and prospective students regarding department's instruction programs and policies. Advises and assists students with program registration.
- Assists in the management of training documents and instructor records, including verifying valid instructor certifications and part time employment status.
- Coordinates and verifies instructor teaching schedules and contact information, ensuring the instructor has updated lesson plans and necessary training items.
- Assists coordinators with the marketing of their program; assist in the development of proposals for training services to customers and staying abreast of market developments in area of teaching.
- Creates master files and generates course information sheets.
- Responsible for procurement of fire and rescue training aids, gear, apparatus and vehicles.
- Orders, picks up and delivers class materials; assists program developers and instructors with class activities.
- Interacts with trainers and instructors to ensure payments are processed.
- Handles contracts and time entry for all adjunct and full time staff.
Fire Chief
Grover Rural Volunteer Fire Department
01.1997 - Current
- Led emergency response operations, ensuring timely and effective action during critical incidents.
- Developed comprehensive training programs to enhance firefighter skills and operational readiness.
- Implemented safety protocols and risk management strategies to minimize hazards in firefighting activities.
- Coordinated community outreach initiatives, promoting fire safety awareness and prevention measures.
- Managed budget allocations for equipment procurement, optimizing resource utilization for fire department needs.
- Supervised daily operations, ensuring adherence to policies and procedures across all firefighting units.
- Analyzed incident reports to identify trends, informing strategic planning and resource deployment decisions.
- Established strong relationships with local government officials to secure necessary funding and resources for the department''s needs.
- Maintain and record payroll for all part-time staff.
- Work with surrounding department to provide the best service possible to the residents in our area.
- Supervised incident command operations, ensuring proper coordination among on-scene personnel and effective communication with external agencies.
- Supervised firehouse operations, maintaining inventory and liaising with vendors to secure necessary supplies.
- Supervised cleaning and maintenance of buildings, rooms and equipment.
- Checked fire suppression equipment regularly and oversaw upkeep.
- Maintain training records and assist the training officer with procurement of training props or needs.
Shift Supervisor
Henderson County Rescue
10.2021 - 07.2022
- Supervised daily operations, ensuring compliance with safety protocols and operational standards.
- Trained and mentored new team members on emergency response procedures and equipment usage.
- Coordinated scheduling to optimize staff coverage during peak operational hours.
- Respond and assist with emergency medical service calls.
- Assist with coordination of rescue events including but not limited to: vehicle extrication, rope rescue, water rescue, and land search.
- Implemented process improvements, enhancing efficiency in rescue operations and resource management.
- Managed inventory of equipment and supplies, ensuring readiness for emergency responses.
- Developed training materials to facilitate ongoing education for rescue personnel.
- Assist with certifying staff in the different disciplines of the emergency management field.
- Function as a active team member of Henderson County's Emergency Management AHIMT.
Advanced Emergency Medical Technician
Cleveland County
03.2006 - 09.2021
- Administered advanced life support interventions in emergency situations.
- Collaborated with healthcare teams to coordinate patient care during transport.
- Conducted thorough patient assessments to determine medical needs and priorities.
- Respond to emergency service calls and EMS transports.
- Member of Cleveland County's AHIMT through EMS.
- Members of Cleveland County's USAR through EMS.
- During COVID, was a part-time dispatcher in the emergency communications center for Cleveland County.
- Mentored new EMTs, sharing valuable experience and guidance for successful career progression within the field.
- Supported efforts regarding disaster preparedness planning within the community, contributing expertise as an experienced AEMT.
Education
Associate of Science - Fire Science
Cleveland Community College
Shelby, NC10-2010
Skills
- Team leadership
- Training and mentoring
- Operations management
- Strategic planning
- Payroll and budgeting
- Communications
- Staff development
- New hire training
- Workforce management
- Staff education and training
- Information security
Accomplishments
- Successfully recruited and trained numerous students in the fire and emergency service field.
- Successfully completed the process to become qualified in the following fields.
North Carolina All Hazards Incident Commander Type III.
North Carolina All Hazards Operation Section Chief Type III.
North Carolina All Hazards Planning Section Chief Type III.
North Carolina All Hazards Safety Officer Type III.
- North Carolina Fire Instructor.
- North Carolina Rescue Instructor.
- North Carolina Hazmat Instructor.
- North Carolina Fire and Rescue Officer Instructor.
- North Carolina and FEMA ICS Instructor
- American Heart Instructor.
Affiliations
North Carolina State Fireman's Association.
Cleveland County Firefighter Association, (Currently holding the role of Vice President)
Western North Carolina All Hazards Incident Management Team.
Henderson County All Hazards Incident Management Team
Grover Fire Department
North Carolina Emergency Management Association.
Certification
Fire Officer I and II certification with instructor qualification in both.
Inland SAR certified from the US Coast Guard
North Carolina Firefighter certification with instructor qualification.
Rescue Officer certification with instructor qualification.
Hazmat certification with instructor qualification.
Emergency Vehicle Driver certification with instructor qualification.
EVD Trailer Towing certified.
FEMA and North Carolina ICS 100-400 certified with Instructor qualification. ICS 700-800 certified.
FEMA ICS-1, ICS-3, ICS-5, ICS-8, ICS-10, ICS-11, ICS-15A, ICS-20, ICS-21, ICS27, ICS33, ICS35, ICS-111, ICS-139, ICS-144, ICS-230, ICS-235, ICS240, ICS241, ICS242, ICS-265, ICS-317, ICS-325, ICS-346, ICS-613, ICS-701, ICS-702, ICS-703, ICS-775, ICS-804, ICS-805, ICS-807, ICS-808, ICS-809, ICS-812, ICS-907, ICS-910 and ICS-1900 courses.
Type III AHIMT Operations Section Chief
Type III AHIMT Planning Section Chief
Type III AHIMT Incident Commander
Type III AHIMT Safety Officer
Advanced Emergency Medical Tech.
AHA instructor
Trench Tech. Certified
Structural Collapse Tech. Certified
Ropes Tech. Certified.
Rescue Tech. VMR and Heavy Machinery certified with instructor qualification.
Timeline
Assistant Fire and Emergency Service Director
Central Piedmont Community College
08.2022 - Current
Shift Supervisor
Henderson County Rescue
10.2021 - 07.2022
Advanced Emergency Medical Technician
Cleveland County
03.2006 - 09.2021
Fire Chief
Grover Rural Volunteer Fire Department
01.1997 - Current
Associate of Science - Fire Science
Cleveland Community College