Highly skilled Helpdesk Coordinator with extensive experience in customer service, data entry, and support operations. Adept at resolving issues, providing excellent service, and building strong client relationships. Strong ability to work independently, multitask under pressure, and improve workflow efficiency. Proficient in MS Word, Excel, and SNOW, with foundational knowledge of JIRA. Seeking to leverage expertise in customer service and technology to contribute to a dynamic support team in a fast-paced environment.
I have knowledge of these application and operating systems as well as zoom video meetings