Brian Quander
Greenville
Summary
Dynamic Entertainment Host and Event Coordinator with a proven track record at Self Employed Services, excelling in audience engagement and cross-cultural sensitivity. Recognized for enhancing brand awareness through effective social media marketing and exceptional communication skills, fostering repeat attendance and client satisfaction. Committed to delivering memorable experiences while maintaining a professional demeanor.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Entertainment Host /Event Coordinator
Self Employed Services
03.1997 - Current
- Developed strong rapport with guests, creating a welcoming atmosphere and encouraging repeat attendance at future events.
- Provided real-time updates on event proceedings through live commentary, keeping the audience informed and engaged throughout the show.
- Adapted hosting style to accommodate diverse cultural backgrounds of event attendees, fostering an inclusive environment.
- Conducted interviews with performers and special guests, providing unique insights and behind-the-scenes content for attendees.
- Developed and maintained a strong social media presence, sharing event highlights and engaging with followers for increased brand awareness.
- Received consistent positive feedback from clients regarding performance as an Entertainment Host, contributing to repeat business opportunities.
- Maintained a professional demeanor while hosting high-profile events, representing the company brand positively.
- Coordinated with technical staff to ensure smooth audio-visual operations during live events for an uninterrupted experience.
- Promoted upcoming entertainment events through social media platforms, resulting in higher attendance rates.
Patient Transporter
Cape Fear Valley Medical Center
04.2019 - 05.2025
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
Grocery Stocker
Food Lion
06.2017 - 06.2021
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Greeted customers and directed to requested products.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Contributed to a positive store atmosphere by maintaining a professional and courteous demeanor while interacting with customers and coworkers.
Support Manager / Loss Prevention
Walmart
06.2002 - 08.2011
- Managed daily operations to ensure smooth functioning of the support department.
- Monitored employee and customer interactions to assess quality of service.
- Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
- Developed and maintained relationships with customers to enhance customer satisfaction.
- Reduced customer complaints by implementing proactive troubleshooting strategies and preventive measures.
- Coached employees through day-to-day work and complex problems.
- Prepared employee schedules for maximum coverage during key hours.
- Created, prepared, and delivered reports to various departments.
- Enhanced customer satisfaction by effectively resolving support tickets and addressing concerns.
Education
Criminal Justice
Fayetteville State University
High School Diploma -
Fairmont High School
Fairmont, NC05-1997
Skills
- Strong improvisation
- Engaging personality
- Exceptional communication
- Stage presence
- Cross-cultural sensitivity
- Audience interaction
- Performance stamina
- Adaptable style
- Effective listening
- Guest services
- Hospitality management
- Talent management
- Logistics management
- Marketing and promotion
- Positive attitude
- Strong work ethic
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Loading and unloading
- Sound systems
- Excellent communication
- Organizational skills
- Punctual and dependable
- Customer service management
- Customer support
- Hospitality background
- Relationship building
- Team building
Certification
CHT
Timeline
Patient Transporter
Cape Fear Valley Medical Center
04.2019 - 05.2025
Grocery Stocker
Food Lion
06.2017 - 06.2021
Support Manager / Loss Prevention
Walmart
06.2002 - 08.2011
Entertainment Host /Event Coordinator
Self Employed Services
03.1997 - Current
Criminal Justice
Fayetteville State University
High School Diploma -
Fairmont High School
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