Brian Harrington
Sanford
Summary
Dynamic Applications Engineer II with a proven track record at Accurex, excelling in technical troubleshooting and customer support. Recognized for optimizing system functionality and enhancing client relationships through effective communication. Adept at problem-solving and project management, ensuring timely resolutions and improved operational efficiency. Committed to delivering exceptional results in fast-paced environments.
17+ years in the HVAC controls-related field, mainly focused on kitchen ventilation.
Overview
17
17
years of professional experience
Work History
Applications Engineer II
Accurex
04.2021 - Current
- Resolved system test and validation problems to provide normal program functioning.
- Inspected equipment, assessed functionality, and optimized controls.
- Translated technical concepts and information into terms that parties could easily comprehend.
- Provide technical support over the phone to job sites.
- Work Remotely.
After Sales/Start-UP Engineer
Halton
02.2015 - 03.2021
- Conducted quality assurance testing to ensure product reliability and adherence to safety standards.
- Identified and resolved technical issues through effective problem-solving and troubleshooting methodologies.
- Trained junior engineers on best practices in after-sales support and technical troubleshooting.
- Facilitated installation and maintenance processes, ensuring optimal product performance for clients.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Developed positive working relationships with stakeholders to coordinate work activities effectively.
- Test and Balance certified.
- Reduced project completion time with efficient resource allocation and effective communication strategies.
- Presented technical findings to stakeholders, ensuring a clear understanding of project status and goals.
Shop Manager
Air Scrubbers Inc.
07.2008 - 01.2015
- Executed inventory management practices, reducing excess stock and minimizing holding costs.
- Coordinated with vendors to ensure timely delivery and quality of merchandise.
- Resolved operational issues swiftly, maintaining a smooth workflow and minimizing disruptions.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Responsible for assembling and shipping ESP PCU equipment.
Education
Associate of Arts - Telecommunications
Central Carolina Community College
Sanford, North Carolina, NC03-2002
Skills
- Customer support
- Technical troubleshooting
- Issue research
- Continuous integration
- User interface design
- Verbal and written communication
- Strong analytical mind
- End-user training
- Operational analysis
- Remote Work
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- End user support
- Self motivation
- Analytical thinking
- Professionalism
- Project management
Accomplishments
- Traveled 40-45 weeks a year for about 6-7 years all over the USA, Australia, Canada, the Caribbean, Central and South America, doing HVAC/Kitchen ventilation Start-Up work.
- Held a Test and Balance Certification from the National Comfort Issue for several years.
- 17+ years in HVAC/Kitchen Ventilation experience across the board.
Timeline
Applications Engineer II
Accurex
04.2021 - Current
After Sales/Start-UP Engineer
Halton
02.2015 - 03.2021
Shop Manager
Air Scrubbers Inc.
07.2008 - 01.2015
Associate of Arts - Telecommunications
Central Carolina Community College