Brian De Loa
Wake Forest
Summary
Accomplished professional with a background at Wells Fargo and the US Navy, excelling in roles requiring attention to detail and advanced problem-solving. Demonstrated expertise in risk management and relationship building, enhancing team performance and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Bank Teller
Wells Fargo
08.2023 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Cryptologic Technician (Technical)
US Navy
06.2019 - 06.2023
- Improved team performance with continuous training on advanced cryptologic systems and procedures.
- Strengthened operational resilience by identifying gaps in current tactics, techniques, and procedures, and recommending improvements based on best practices.
- Conducted comprehensive equipment maintenance, minimizing downtime and extending service life.
Education
High School Diploma -
Bridgeport Military Academy
Bridgeport, CT06-2017
Skills
- Professionalism and courtesy
- Attention to detail
- Listening and comprehension
- Relationship building
- Decision-making
- Fraud detection
- Problem-solving
- Time management
- Risk management
- Strong work ethic
Timeline
Bank Teller
Wells Fargo
08.2023 - Current
Cryptologic Technician (Technical)
US Navy
06.2019 - 06.2023
High School Diploma -
Bridgeport Military Academy
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