Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brian Cook

China Grove,NC

Summary

Professional leader with a proven track record at Terra Green Precision Landscapes, excelling in strategic planning and team leadership. Achieved significant revenue growth by implementing data-driven decision-making and fostering a culture of safety. Skilled in financial oversight and performance evaluation, driving operational excellence and enhancing customer satisfaction.

Overview

16
16
years of professional experience

Work History

Director of Operations

Terra Green Precision Landscapes
08.2015 - Current
  • Oversee daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Collaborate with sales teams to analyze market trends and develop targeted strategies for driving revenue growth in key segments or regions.
  • Implement performance metrics to track progress, identify areas for improving operational performance, and guide team efforts toward achieving goals.
  • Conduct weekly performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Achieve team goals through formalized training plans, coaching, and performance management.
  • Drive revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
  • Analyze customer feedback and identify areas for improvement to drive business success.
  • Promote a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audit checks.
  • Deliver exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
  • Manage budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Oversee successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Manage risk by implementing comprehensive contingency plans and maintaining open lines of communication with all team members, fostering a proactive approach to problem solving.
  • Manage procurement and optimize efficiency of fleet vehicles and equipment

Director of Operations

Piedmont Landscape Materials
11.2022 - Current
  • Establish strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
  • Define, implement, and revise operational policies and guidelines.
  • Identify opportunities for cost reduction and process improvement, implementing changes that result in significant savings.
  • Establish and monitor quality assurance standards to achieve operational excellence.
  • Promote a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audits checks.
  • Analyze customer feedback and identify areas for improvement to drive business success.
  • Collaborate with President to develop and execute long-term corporate goals and objectives.
  • Manage purchasing, sales, marketing and customer account operations efficiently.
  • Track trends and suggest enhancements to both challenge and refine company's product offerings.
  • Manage budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Implement data-driven decision-making processes to enhance operational performance and achieve targets.

Project Manager

Maple Ridge Landscaping
03.2010 - 08.2015
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
  • Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Owner

Pro Turf Landscaping
03.2009 - 12.2014
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Trained and motivated employees to perform daily business functions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

Education

Associate of Science - Architectural Drafting

Forsyth Technical Community College
Winston-Salem, NC
05-2007

Skills

  • Operations management
  • Organizational development
  • Planning and execution
  • Strategic planning
  • Customer service
  • Problem-solving abilities
  • Multitasking Abilities
  • Team leadership
  • Verbal and written communication
  • Financial oversight
  • Management team building
  • Performance evaluation and monitoring

Accomplishments

  • Manage team of 120 staff members.
  • Manage Landscape Maintenance, Turf Applications, Landscape Installs, Enhancements, Specialty Enhancements, Irrigation and Industry Subs
  • Lead Management Team and CRM Team
  • Company has 60% growth in revenue during last 5 years as Director
  • Increase in Gross Margin in all divisions


Timeline

Director of Operations

Piedmont Landscape Materials
11.2022 - Current

Director of Operations

Terra Green Precision Landscapes
08.2015 - Current

Project Manager

Maple Ridge Landscaping
03.2010 - 08.2015

Owner

Pro Turf Landscaping
03.2009 - 12.2014

Associate of Science - Architectural Drafting

Forsyth Technical Community College

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Brian Cook