Brian Boland
Grandy
Summary
I am a dedicated and hard working employee. I am loyal to my company and willing to go above and beyond to take care of my customers as well as the company. I believe that I am only as good as my word, follow up and follow through on what I state I can and will do is critical. A self starter and motivator.
Overview
40
40
years of professional experience
Work History
PAE/ISSR - Pro Support Center
The Home Depot
05.2022 - Current
- Driving sales with Outside Sales Representitive partner.
- Assisting with Pro Managed Acccounts
- Follow up on customer orders. Obtain resulutions where needed.
Pro Sales Supervisor
The Home Depot
07.2008 - 07.2022
- Build strong relationships and trust with commercial customers.
- Provide excellent customer service to in store customers.
- Teach, train, and develop a team of Pro Account Sales Associates.
- Assist in maintaining appropriate inventory level in several department based upon sales demand.
- Promote company programs like a customer loyalty platform, commercial credit programs, and MRO sales.
- Meet and exceed sales plan. Current FY2021 has a 40%+ comp over FY2020 for the same period.
Store Manager
Tractor Supply Company
08.2006 - 06.2008
- Managed a crew of 18-20 employees in a rural farm store.
- Manage payroll for the store
- Manage inventory
- Basic HR skills
- Drive customer service levels
- Assist in setting fixtures and merchandising new stores in the district
- Assist fellow store managers in providing coverage and leadership as needed during unforseen situations
Merchandising Department Supervisor
The Home Depot
11.2002 - 08.2006
- Key carrying department supervisor with responsibility to open the store daily.
- Responsible for maintaining appropriate inventory levels for my departments.
- Responsible for writing associate schedules to customer service forecasted demand.
- Responsible for achieving sales plan for my departments as determined by the company.
- Teach, train, and develop talent for future leadership positions.
Assistant Store Manager
The Home Depot
04.2000 - 09.2001
- Drive sales in a store with a peak of $72mil in sales.
- Handle customer service and install issues to a satisfactory result to our customers.
- Responsible for hiring staff to meet the needs of the business.
- Responsible for P&L results and corrective actions.
Merchandising Department Supervisor
The Home Depot
05.1994 - 04.2000
- Responsible for maintaining appropriate inventory levels for my departments.
- Responsible for writing associate schedules to customer service forecasted demand.
- Responsible for achieving sales plan for my departments as determined by the company.
- Teach, train, and develop talent for future leadership positions.
Sales Associate/Manager
Sterling Park Hardware
06.1986 - 05.1994
- Retail sales in a small independent hardware store.
- Worked freight.
- Repaired bicycles.
- Customer service.
- Light bookkeeping.
Education
No Degree - General Studies
Northern Virginia Community College
Sterling, VirginiaAdvanced Studies
Park View High School
Sterling, Virginia06.1990
Skills
- Excellent customer service
- Forklift experience
- Work effectively in a fast-paced environment
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Good communication skills
- Average to above average typing
Timeline
PAE/ISSR - Pro Support Center
The Home Depot
05.2022 - Current
Pro Sales Supervisor
The Home Depot
07.2008 - 07.2022
Store Manager
Tractor Supply Company
08.2006 - 06.2008
Merchandising Department Supervisor
The Home Depot
11.2002 - 08.2006
Assistant Store Manager
The Home Depot
04.2000 - 09.2001
Merchandising Department Supervisor
The Home Depot
05.1994 - 04.2000
Sales Associate/Manager
Sterling Park Hardware
06.1986 - 05.1994
Advanced Studies
Park View High School
No Degree - General Studies
Northern Virginia Community College