Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Briahna Burns

Winston-Salem

Summary

Dedicated professional with experience in retail operations and team leadership. Skilled in managing cash transactions and improving customer service protocols. Aiming to leverage strong communication and time management skills to drive operational success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader

Murphy USA
Winston-Salem, NC
03.2024 - Current
  • Supervised daily operations to ensure compliance with safety and operational standards.
  • Trained new team members on procedures, enhancing overall team performance and efficiency.
  • Managed inventory control processes to maintain optimal stock levels and reduce waste.
  • Implemented customer service protocols to improve customer satisfaction and retention rates.

Cashier

Food Lion
Concord, NC
10.2021 - 02.2024
  • Processed customer transactions efficiently using POS systems.
  • Managed cash register operations, ensuring accuracy in cash handling.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.

Education

Dental Assistant

Davidson Davie Community College
Thomasville, NC
07-2026

High School Diploma -

West Craven High School
Vanceboro, NC
06-2018

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Strong verbal and written communication
  • Role modeling
  • Professional appearance
  • Customer service
  • Time management
  • Teamwork

Certification

  • First Aid/CPR Certified 2025
  • Nitrous Oxide Certified 2026

Timeline

Shift Leader

Murphy USA
03.2024 - Current

Cashier

Food Lion
10.2021 - 02.2024

Dental Assistant

Davidson Davie Community College

High School Diploma -

West Craven High School
Briahna Burns