Breyonna Deans
Raleigh
Summary
Seasoned pharmacy technician with several years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.
Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.
Overview
5
5
years of professional experience
2016
2016
years of post-secondary education
Work History
Pharmacy Technician
Walgreens
Cary
12.2020 - Current
- Coordinated prescription processing for complex and high-cost medications, ensuring accurate data entry, insurance billing, and timely medication access for patients.
- Communicated with prescribers, insurance providers, and patients to resolve prescription clarifications, prior authorization requirements, and claim rejections.
- Assisted pharmacists in preparing, labeling, and dispensing medications while maintaining strict quality control and patient safety standards.
- Managed medication inventory including ordering, receiving shipments, monitoring expiration dates, and maintaining appropriate storage conditions for temperature-sensitive medications.
- Maintained HIPAA compliance and protected patient confidentiality while handling sensitive health information.
- Supported pharmacy workflow in a high-volume environment while prioritizing urgent patient prescriptions and medication access needs.
- Process and enter prescriptions into the pharmacy system
- Handle insurance billing, claim troubleshooting, and prior authorization coordination
- Communicate with providers regarding prescription clarification and therapy requirements
- Assist with dispensing medications and ensuring accurate labeling and packaging
- Maintain pharmacy inventory including high-cost and specialty medications
- Order medications from wholesalers and verify incoming shipments
- Monitor medication storage requirements, including refrigeration when needed
- Provide patient support by answering medication pickup, refill, and therapy questions
- Maintain documentation and compliance with state and federal pharmacy regulations
- Trained new staff on operational procedures and customer service practices.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Pharmacy Technician
Medicap
Raleigh
04.2024 - 07.2024
- Filled prescriptions accurately and efficiently for diverse customer needs.
- Assisted pharmacists in medication management and patient consultations.
- Managed inventory levels and restocked shelves to ensure product availability.
- Operated compounding equipment to produce quality medications.
- Collaborated with team members to ensure a sterile work environment.
- Compounded non-sterile preparations including ointments, creams, lotions.
- Calculated, weighed, measured, and mixed pharmaceutical ingredients in accordance with standard formulas or recipes.
- Verified accuracy of all prepared products before dispensing.
Education
Southeast Raleigh Highschool
Raleigh, North CarolinaSome College (No Degree) -
Wake Technical Community College
Raleigh, NCSkills
- Prescription processing
- Medication management
- Insurance billing
- Compounding procedures
- Inventory management
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Customer service
- Medicare and medicaid process
- Dosage form preparation
- Labeling prescriptions
- Billing support
- Manual and automated medication dispensing
- Insurance verification
- HIPAA
- OTC recommendations
- Drug storage procedures
- Pharmacy ethics
References
Menaja Dickens
Pharmacy Operations Manager
Walgreens
Phone: (252) 458-6220
Professional reference who can speak to my pharmacy operations knowledge, work ethic, and performance as a pharmacy technician.
Lisa Lynch
Pharmacy Team Member / Coworker
Walgreens
Email: Lisa.Lynch@healthybluenc
Professional colleague familiar with my teamwork, workflow support, and patient service in a high-volume pharmacy environment.
Christopher Hickson
Store Manager
Walgreens
Phone: (984) 225-8100
Supervisor who can verify my employment history, reliability, and contributions to pharmacy and store operations
Timeline
Pharmacy Technician
Medicap
04.2024 - 07.2024
Pharmacy Technician
Walgreens
12.2020 - Current
Southeast Raleigh Highschool
Some College (No Degree) -
Wake Technical Community College