Breona Evans

Healthcare professional with over four years of experience in managed care and healthcare support environments. Extensive background in care coordination, quality improvement initiatives, member education, and compliance-driven documentation. Experienced in supporting large-scale healthcare programs by collaborating with multidisciplinary teams, monitoring performance metrics, and ensuring alignment with CMS, HIPAA, and organizational standards.

Experienced in managing care initiatives aimed at enhancing health outcomes and care coordination, with a focus on preventive service utilization. Successfully handled a high-volume caseload, conducting health risk assessments and identifying barriers to care while collaborating with interdisciplinary teams to align services with clinical guidelines. Maintained compliance with CMS regulations and HIPAA standards through meticulous documentation of member interactions and outcomes. Contributed to quality improvement efforts by monitoring program effectiveness and addressing recurring issues to enhance service delivery.

Compassionate Care Manager with background in overseeing health plans and coordinating patient services. Experience includes collaborating with healthcare professionals, conducting risk assessments, and developing personalized care plans. Strengths lie in strong communication skills, problem-solving abilities, and empathetic approach to patient care. Previous impact includes improving quality of care for patients through efficient management techniques and innovative strategies.

Knowledgeable insurance representative promoting several years' expertise successfully working for organizations. Courteous and cordial with a desire to take on challenges at a new company.