Breon Thomas
Greenville
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
3
3
years of professional experience
Work History
Bank Teller/Sales Representative
First Citizens Bank
11.2023 - Current
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Prepared regular reports on transaction data for management review, assisting in the identification of potential areas for improvement.
- Assisted customers with compromised debit cards and issued new credentials.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Maintained accurate records of customer transactions in line with bank procedures.
- Monitored and reported suspicious activity in line with bank security policies.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
Assistant Store Manager
Bealls Outlet
01.2023 - 08.2023
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Created and maintained safe and secure work environments for employees.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Academy Trainer Supervisor/Team Lead
Walmart
04.2021 - 01.2023
- Identified and recommended staff for key positions and departments.
- Recruited and trained new members of guest service team.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Established and maintained quality control standards.
- Developed effective training plans based on department needs and objectives.
- Worked with vendors to customize courseware to accommodate business needs.
- Developed job-specific competencies and performance standards.
- Provided coaching and mentoring to employees.
- Facilitated team-building exercises that fostered collaboration and communication among department members.
Education
Bachelor of Science - Accounting And Business Management
East Carolina University
Greenville, NC06.2027
Associate of Applied Science - Business Administration And Marketing
Pitt Community College
Winterville06.2021
High School Diploma -
South Central High School
Winterville, NC06.2015
Skills
- Discrepancy Resolution
- Excellent time management skills
- Strong Work Ethic
- Deposit and withdrawal management
- Regulatory Compliance
- Strategic Merchandising
- POS systems operations
- Employee Motivation
- Revenue Forecasting
- Recruitment
- Decision-Making
- Lesson Plan Development
Timeline
Bank Teller/Sales Representative
First Citizens Bank
11.2023 - Current
Assistant Store Manager
Bealls Outlet
01.2023 - 08.2023
Academy Trainer Supervisor/Team Lead
Walmart
04.2021 - 01.2023
Bachelor of Science - Accounting And Business Management
East Carolina University
Associate of Applied Science - Business Administration And Marketing
Pitt Community College
High School Diploma -
South Central High School
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