Brenyona Bynum

Document daily production data and submit accurate time logs to management.

• Examine final products for quality assurance and compliance with design standards.

• Ensure adherence to health and safety regulations while performing job duties.

• Operate machinery, conveyors, and transport equipment to meet production targets.

• Sort product components for efficient workflow and productivity.

• Set up and adjust machines to optimize daily operations.

Handled accounts where I had to update them to assist customers with service requests, work orders, and troubleshooting needs.

• Processed work orders for cable installations, repairs, and service modifications, ensuring accurate documentation and timely scheduling.

• Provided excellent customer support by addressing inquiries, resolving service issues, and coordinating with field technicians.

• Maintained up-to-date knowledge of service offerings, policies, and procedures to deliver accurate information to customers.

• Documented customer interactions in company systems, ensuring detailed records for future reference.

• Assisted customers with account management, including billing inquiries, service upgrades, and troubleshooting.

• Met and exceeded performance metrics, including call resolution times, customer satisfaction ratings, and service order accuracy.

Read and interpreted assembly blueprints and specifications to guide assembly operations.

• Assembled mechanical components using hand tools and power tools.

• Measured and fitted units accurately, ensuring compliance with specifications.

• Reported production or technical issues to supervisors for timely resolution.

• Maintained a clean and organized work environment for safety and efficiency.

• Conducted product inspections to verify functionality and adherence to specifications.