Brent1 Jordan
Charlotte
Summary
Dynamic customer service professional with extensive experience at Foodlion Grocery Store, excelling in customer engagement and problem-solving. Proven ability to enhance satisfaction through efficient service and effective team collaboration. Skilled in cash handling and inventory management, consistently delivering exceptional results in fast-paced environments.
Offering strong work ethic and willingness to learn and grow in customer-focused environment. Brings ability to quickly understand and adapt to front-end operations and customer service protocols. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Professional parking services provider well-versed in managing parking operations and delivering exceptional customer service. Consistently ensures smooth traffic flow and safety within parking areas. Known for strong teamwork and adaptability, crucial for meeting dynamic workplace demands. Exhibits excellent attention to detail and reliability in all tasks.
Overview
4
4
years of professional experience
Work History
Security Officer (ROLLS ROYCE)
Sunstates Security
02.2025 - Current
- Monitored premises to deter criminal activity and ensure safety of personnel and property.
- Conducted regular patrols, identifying and reporting security breaches or hazards promptly.
- Collaborated with local law enforcement to enhance incident response procedures and community relations.
- Maintained accurate logs of daily activities, incidents, and observations for record-keeping purposes.
- Implemented access control measures to regulate entry points and restrict unauthorized access successfully.
Parking Attendant
PMC
10.2025 - 12.2025
- Managed parking operations, ensuring efficient vehicle flow and safety compliance.
- Assisted customers with inquiries, providing excellent service and resolving issues promptly.
- Monitored parking lot for unauthorized vehicles, maintaining security and order.
- Conducted regular inspections of parking facilities, identifying maintenance needs and coordinating repairs.
- Utilized digital ticketing systems to track occupancy levels and manage reservations effectively.
Front Service Clerk
Foodlion Grocery Store
11.2024 - 05.2025
- Delivered exceptional customer service and support to enhance guest experiences.
- Managed front desk operations, including check-in/check-out procedures efficiently.
- Coordinated inventory management and supply ordering for front service area.
- Assisted in training new staff on operational procedures and customer engagement techniques.
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
Produce & Customer Service Clerk
Publix
07.2021 - 10.2024
- Assisted customers with inquiries and problem resolution, enhancing overall satisfaction.
- Processed transactions accurately using point-of-sale systems, ensuring efficient service delivery.
- Maintained product knowledge to provide informed recommendations and support customer decisions.
- Collaborated with team members to streamline operations and improve workflow efficiency.
- Resolved conflicts effectively to maintain positive customer relationships and brand loyalty.
Produce Manager
Albertsons
06.2024 - 08.2024
- Managed daily inventory levels to ensure optimal product availability.
- Coordinated team activities to maintain efficient produce operations.
- Assisted in training new staff on safety protocols and equipment usage.
- Implemented merchandising strategies to enhance produce presentation.
- Trained and supervised produce staff for optimal performance and adherence to company policies.
Education
MASS COMMUNICATION DEGREE - Communications
Savannah State University
Savannah, GA06-2025
Skills
- Customer engagement
- Time management
- Problem-solving skills
- Bagging techniques
- Listening skills
- Administrative skills
- Cash handling expertise
- Stock replenishment
- Self-motivated work ethic
- Parking space optimization
Timeline
Parking Attendant
PMC
10.2025 - 12.2025
Security Officer (ROLLS ROYCE)
Sunstates Security
02.2025 - Current
Front Service Clerk
Foodlion Grocery Store
11.2024 - 05.2025
Produce Manager
Albertsons
06.2024 - 08.2024
Produce & Customer Service Clerk
Publix
07.2021 - 10.2024
MASS COMMUNICATION DEGREE - Communications
Savannah State University