Brent Fink
Charlotte
Summary
Experienced and results-driven Construction Manager with proven track record of over seeing all phases of residental neighborhood development. Skilled in managing multiple builds simultaneously, ensuring adherence to quality standards, ensuring safety compliance, coordinate trades, meet deadlines, and deliver high-quality projects under budgets. Strong leadership, communication, and problem-solving skills with a focus on customer satisfaction and operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Construction Manager
Stanley Martin Homes
08.2023 - Current
- Supervised team of [Number] construction workers to maintain productivity and quality of work.
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Identified and resolved construction issues promptly to prevent delays.
- Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
Account Manager
The Byrd's Group, Inc.
10.2019 - Current
- Manage a portfolio of 52 contracts worth $1.5 million of annual revenue.
- Responsible for the planning, preparing, and posting of daily work schedules of 20 employees based on the job functions described in the scope of work defined by the contract.
- Conduct daily meetings with assigned Foreman to discuss scheduling, work orders, equipment assignment, crew staffing and special requests.
- Impact job profitability by performing daily reviews of job reports for job status and billing in order to assess whether minimum profit margin is being met, if not met then created a plan to help decrease cost.
- Developed relationships with clients to sale 2M per year in change orders.
- Assist in company sponsored training program. Provide instruction to new and existing employees on the proper use of equipment both in group sessions and individual training.
- Communicate with prospects and clients as it relates to products and services offered to increase sales.
- Utilize CRM software to manage client relationships, promote customer retention and increase sales by maintaining accurate records of customer service calls, client meetings, quality control inspections, and any sales activities within the contracts' assigned territory.
- Create effective proposals to address client concern by providing a solution.
- Participate and contribute to the development of educational programs offered to employees to promote quality, performance and profitability. Communicate regularly with client to ensure quality control objectives are being met to the client's expectations.
Project Manager/ Estimator
The Byrd's Group, Inc.
03.2016 - 10.2019
- Created bids that resulted in contracts worth $3 million a year by reading and reviewing blueprints to create proposals based on the scope of work.
- Prepared complete quantity take-offs and bid estimates for new construction.
- Designed and created all commercial irrigation plans.
- Facilitated processing of RFI's, submittals and samples among the general contractor, the owner, and owner's consultants.
- Reviewed and qualified proposed change order requests.
- Involved in planning, budgeting, and direction of all construction projects by purchasing all material needed for the job and developing and maintaining relationships with the general contractors.
- Built relationships with sales prospects to boost referral customers by 15%.
Project Manager
Union Grove Landscape
08.2013 - 03.2016
- Oversaw all project activities both on-site and off-site making sure they are completed per the schedule.
- Ensured that all safety standards, design specifications, and any other requirements were followed to the letter.
- Installed irrigation systems for commercial contracts and golf courses.
- Performed daily inspections of any construction activity to ensure it conforms to approved plans.
- Coordinated with field operators, the client, and designers to obtain approvals and any required permits for new projects.
- Ensured that all construction plans exceeded customer expectations.
Account Manager
Union Turf and Landscaping
07.2010 - 03.2013
- Directed, coordinated, and evaluated day to day activities of personnel, including staff, property managers, and Board of Directors.
- Conducted daily and weekly meetings to ensure organizational efficiency and customer satisfaction.
- Oversaw multiple projects across all phases of development and set and adjusted project milestones.
- Developed status reports, cost estimates, and resource plans.
- Increased weekly, monthly, and annual sales goals by 40%.
- Assured continual account satisfaction through maximum responsiveness, superior service levels and personalized customer care.
- Wrote and presented business proposals and change orders to established and prospective clients.
Education
Bachelor of Science - Business Management
North Carolina State University
Raleigh, NC01.2010
Skills
- Team-Oriented
- Project Management
- Cost Estimating
- Exceptional Organizer & Planner
- Leadership Skills
- Results Driven
- Budget Management
- Staff Training Development
- Sales Force
- Customer Service Awareness
Certification
Osha 10
CPR Certified
Timeline
Construction Manager
Stanley Martin Homes
08.2023 - Current
Account Manager
The Byrd's Group, Inc.
10.2019 - Current
Project Manager/ Estimator
The Byrd's Group, Inc.
03.2016 - 10.2019
Project Manager
Union Grove Landscape
08.2013 - 03.2016
Account Manager
Union Turf and Landscaping
07.2010 - 03.2013
Bachelor of Science - Business Management
North Carolina State University
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