Brenda C. Green
Garner
Summary
Dynamic Administrative Assistant with proven expertise at NC Department of Corrections in data organization and report generation. Excelled in enhancing filing systems and facilitating interdepartmental communication. Skilled in Microsoft Excel and delivering exceptional customer service, I am committed to optimizing efficiency and fostering positive relationships within the workplace.
Overview
20
20
years of professional experience
Work History
Administrative Assistant I
NC Department of Corrections
Raleigh
09.2003 - 08.2023
- Compiled data from various sources into organized reports for review by management team.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Scheduled appointments between clients and customers and internal staff members.
- Answered questions from customers regarding products and services offered by the company.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Facilitated communication between different departments within the organization.
Education
Diploma - Medical Office Administration
ECPI University
Virginia Beach, VA08-1997
Skills
- Microsoft Excel
- Data entry
- File organization
- Report generation
- Customer service
- Appointment scheduling
- Genesis
- Strong interpersonal skills
Timeline
Administrative Assistant I
NC Department of Corrections
09.2003 - 08.2023
Diploma - Medical Office Administration
ECPI University
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