Brenda Martin
Dover
Summary
Intake Director with several years of experience overseeing daily operations. Hardworking and versatile professional well-versed in executing business strategies, preparing, implementing policy and procedures while overseeing a dedicated team.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director of Intake Operations
MediLink RxCare
Hammonton
10.2020 - Current
- Responsible for on boarding all patients.
- Accuracy of patient accounts inclusive interviewing patients.
- Insurance verification, authorization management.
- Responsible for reporting to EBoard. Weekly and monthly reporting.
- Handle all patient concerns and grievances.
- Maintain relationships with physicians and staff that refer patients to MesIlink.
- Developed policy and procedures for daily intake operations.
Intake Manager
Kabafusion
Hammonton
02.2020 - 10.2020
Intake Manager
MediLink Homecare
Hammonton
03.2006 - 01.2020
- Maintained relationships with physicians and staff that referred their patients to the company.
- Insurance verification
- Obtained Authorization for all patients on service.
- Responsible for staffing intake department. Responsible for monthly audits and reporting to upper management.
Atlanticare
Patient Registration
Hammonton
04.2012 - 05.2015
- Patient registration in the Emergency Department
- Interviewed patients
- Maintained accurate patient profiles.
- Excellent customer service
Education
High School Diploma -
Edgewood Regional High School
Atco, NJ06-1997
Skills
- Excellent customer service skills
- Strong communication skills
- Insurance knowledge/ medical policy knowledge
- Accurate patient profiles
- Professional, friendly, happy personality
Certification
- Pharmacy Technician 2020- present
- Notary 2020-2025
Affiliations
- Gardening
- Reading
- Fishing/ hiking
- Past president Ladies Auxiliary Post 311 Atco, NJ
Timeline
Director of Intake Operations
MediLink RxCare
10.2020 - Current
Intake Manager
Kabafusion
02.2020 - 10.2020
Atlanticare
Patient Registration
04.2012 - 05.2015
Intake Manager
MediLink Homecare
03.2006 - 01.2020
High School Diploma -
Edgewood Regional High School