Breanna Teno
Gastonia
Summary
Dynamic and detail-oriented professional with extensive experience as a Registered Medical Assistant at Piedmont Plastic Surgery and Dermatology. Proficient in insurance verification and Medicaid eligibility processing, while excelling in client communication and case management. Recognized for maintaining compliance with HIPAA regulations and delivering exceptional patient care through effective triage and documentation skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Economics Services Caseworker
Department of Human Services
Gastonia
03.2023 - Current
- Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
- Created monthly reports summarizing caseload activities for review by supervisor.
- Maintained accurate records of client information in accordance with agency policies and procedures.
- Attended professional trainings related to best practices in case management techniques.
- Conducted initial eligibility screenings for Medicaid applicants.
- Compiled and documented information regarding applicant's income, assets, insurance coverage and other relevant data.
- Researched discrepancies between submitted forms and available records to ensure compliance with regulations.
- Attended training sessions, seminars and workshops related to Medicaid programs.
- Verified accuracy of applicant's financial information against third-party sources such as employers, banks or government agencies.
- Maintained up-to-date knowledge of state and federal regulations pertaining to Medicaid eligibility.
- Conducted interviews with applicants, explaining benefits process, and which programs were available.
Registered Medical Assistant
Piedmont Plastic Surgery and Dermatology
Gastonia
08.2020 - 03.2023
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Scheduled appointments for patients via phone and in person.
- Incorporated outside records into charts and EHR.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Documented notes during patient visits.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Organized charts, documents and supplies to maintain team productivity.
- Trained and assisted in cosmetic procedures like Botox, Fillers, Fraxel/YAG/IPL Lasers and PCA Chemical Peels.
- Efficient in Microsoft Office with Word/Excel/Powerpoint
Registered Medical Assistant
Caromont Neurology
Gastonia
06.2016 - 08.2020
- Worked beside multiple Physicians to room patients and record vital signs
- Prepared and set up EMG, EEG, Botox, and Nerve block procedures
- Consistently refilled prescriptions under providers care
- Completed insurance authorizations for medications, procedures, and infusions
- Monitored labs for medication adjustments
- Informed patients of x-rays, CT scans, MRI’s, ultrasounds, and lab results
- Ordered testing and imaging for physicians, placing referrals if needed
- Scheduled exams, procedures, and infusions for patients
- Assisted with phone calls and triage line
- Proficient in Athena and Epic system
Education
High School Diploma -
South Point High School
Belmont, NC05.2006
Associate of applied Science Degree - Medical Assisting
ECPI University
Charlotte, NCAssociate of Science - Medical Professional Club
V.P.
Skills
- Measured medications and gave injections
- Performed capillary and venipuncture blood draws
- Assisted with minor office procedures and surgeries
- Preformed diagnostic lab testing
- Processed and authorized Medicaid eligibility
- Proficient in case management and time management, meeting deadlines
- Able to triage patients and obtain vitals
- Knowledgeable in Microsoft Office, Excel, NC Fast, and Compass programs
- Well-versed in medical terminology
- Insurance verification and medical billing
- Excellent communication with clients and interviewing for the application process
- Documentation procedures expert
- Inventory and supply management
- ICD and CPT coding
- HIPAA compliance
- Data entry and scheduling
Certification
Registered Medical Assistant (AMT), Certified EKG Technologist (NHA), Certified Phlebotomist (AMT), CPR/BLS (American Heart Association), OSHA Education, Certified Chemical Peels, Science, Application with PCA Skin Academy (07/2021)
Timeline
Economics Services Caseworker
Department of Human Services
03.2023 - Current
Registered Medical Assistant
Piedmont Plastic Surgery and Dermatology
08.2020 - 03.2023
Registered Medical Assistant
Caromont Neurology
06.2016 - 08.2020
High School Diploma -
South Point High School
Associate of applied Science Degree - Medical Assisting
ECPI University
Associate of Science - Medical Professional Club
V.P.
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