Breanna Green
Fayetteville
Summary
Detail-oriented crew member with a proven track record in maintaining operational efficiency in fast-paced environments. Skilled in problem solving and collaboration, consistently contributing to improved guest satisfaction and streamlined service delivery.
Overview
4
4
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Powhatan
01.2025 - 05.2025
- Delivered friendly customer service during high-volume shifts to enhance guest experience.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Coordinated with team members to streamline operations during peak hours for optimal service delivery.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Organized storage areas for food products, beverages, and supplies to improve accessibility and efficiency.
Crew Member
Sheetz
Powhatan
06.2024 - 12.2024
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Delivered friendly service during busy shifts at convenience store.
- Addressed customer complaints professionally to ensure satisfaction.
- Engaged customers to improve shopping experience at gas station store.
- Operated cash register and processed transactions efficiently.
- Collaborated with team members to ensure smooth operations during peak hours.
- Maintained cleanliness and organization in food preparation areas.
- Prepared and served food and beverages according to quality standards.
- Assisted in stocking shelves with merchandise and food items.
Crew Member
Dunkin' Donuts
Powhatan
10.2023 - 12.2024
- Prepared and served food and beverages according to quality standards.
- Assembled and served meals based on guest preferences.
- Engaged with customers while taking orders to enhance their dining experience and promote positive business image.
- Collaborated with team members to ensure smooth operations during peak hours.
- Operated cash register and processed transactions to maintain accurate financial records.
- Assisted in stocking shelves to ensure availability of merchandise and food items for customers.
Crew Member
McDonald's
Powhatan
01.2023 - 08.2023
- Executed cashier duties, including taking orders, collecting payments, and giving change, to enhance customer experience.
- Operated cash register, processing transactions accurately to ensure smooth customer flow.
- Delivered exceptional customer service to create a welcoming atmosphere for guests.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Crew Member
Dairy Queen Grill & Chill
Goochland
12.2020 - 11.2022
- Served food promptly to enhance guest satisfaction.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Executed cashier duties, ensuring accurate order taking, payment processing, and change giving.
- Addressed customer complaints professionally to maintain service quality.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Education
High School Diploma -
Douglas Southall Freeman High School
Richmond, VA06-2023
Skills
- Customer service
- Order processing
- Cash handling
- Inventory management
- Attention to detail
- Time management
- Team collaboration
- Conflict resolution
- Problem solving
- Communication skills
- Self-discipline
- Creativity and innovation
- Leadership qualities
Timeline
Crew Member
Dunkin' Donuts
01.2025 - 05.2025
Crew Member
Sheetz
06.2024 - 12.2024
Crew Member
Dunkin' Donuts
10.2023 - 12.2024
Crew Member
McDonald's
01.2023 - 08.2023
Crew Member
Dairy Queen Grill & Chill
12.2020 - 11.2022
High School Diploma -
Douglas Southall Freeman High School