Breanna Gonzalez
Charlotte,NC
Summary
Dedicated Admissions Coordinator with a strong track record of guiding individuals and families into appropriate levels of care by conducting comprehensive intake assessments, coordinating insurance benefits, and providing steady support throughout the treatment journey. Committed to driving census growth while ensuring every individual feels heard, respected, and confidently supported in accessing care.
Overview
6
6
years of professional experience
Work History
Admissions Coordinator/Business Development Representative
Southeastern Recovery Center
01.2024 - Current
- Conduct comprehensive pre-admission assessments to determine clinical appropriateness and level of care
- Complete insurance verification and benefits coordination, clearly explaining coverage, financial responsibility, and authorization requirements to families
- Serve as primary point of contact for clients and families from initial inquiry through admission and throughout treatment stay
- Maintain ethical placement practices by coordinating external referrals when clinically appropriate
- Conduct alumni follow-up outreach to support continued engagement and long-term recovery outcomes
- Ensure accurate, HIPAA-compliant documentation of all intake interactions
- Collaborate closely with clinical and administrative teams to ensure seamless transitions from intake to treatment.
- Build and maintain relationships with referral partners, healthcare providers, and community organizations to drive patient admissions.
- Track admissions data, referral trends, and market insights to inform business development strategies.
Yoga Teacher
Multiple Studios
06.2021 - Current
- Lead group and private yoga sessions for diverse populations, fostering safe, inclusive, and supportive environments.
- Design and deliver classes tailored to varying experience levels, physical abilities, and emotional needs.
- Apply trauma-informed, mindfulness-based practices to support emotional regulation, stress management, and nervous system balance.
- Build strong client relationships through empathetic communication and individualized support.
- Collaborate with studios and clients to develop wellness programs aligned with organizational goals.
- Maintain compliance with safety standards, continuing education requirements, and professional credentials.
Marketing Representative
Elite Integrated Therapy Centers (Physical Therapy)
07.2023 - 01.2024
- Developed and maintained referral relationships with physicians, case managers, and healthcare providers to increase patient volume
- Tracked referral trends and outreach activity
- Collaborated with clinical staff to ensure appropriate patient placement
- Communicated effectively with providers regarding patient needs, scheduling, and care coordination
Lead Event Coordinator
Habitual Roots
10.2022 - 01.2024
- Hired, trained, and supervised volunteers and support staff for large-scale events.
- Coordinated event logistics, venue scheduling, accommodations, equipment, and staffing.
- Collaborated with clients to define objectives, develop event plans, and provide ongoing communication throughout planning cycles.
- Sourced speakers, vendors, and special guests for events
- Supported marketing efforts, including event materials, branding consistency, and promotional campaigns.
Nanny/Household Manager
Multiple Families
11.2019 - 07.2023
- Provided consistent, high-quality care ensuring children’s safety, emotional well-being, and development.
- Built trusted relationships with families through clear communication, reliability, and professionalism.
- Managed daily routines, schedules, transportation, and household organization.
- Created engaging, educational activities to support social, emotional, and cognitive growth.
- Responded calmly and effectively to emergency situations, demonstrating strong judgment and composure.
Skills
- Full Admissions Management- (inquiry, Intake, Placement)
- Census Growth & Referral Development
- Detail-Oriented Documentation & Tracking
- Trauma-Informed, Client-Centered Communication
- Insurance Verification & Benefits Explanation
- High Volume Call Handling & Conversion
- Cross-Functional Collaboration (Clinical, Utilization Review, Operations)
- Crisis Intervention & De-Escalation
- Pre-Admission Screening & Level of Care Assessment
Timeline
Admissions Coordinator/Business Development Representative
Southeastern Recovery Center
01.2024 - Current
Marketing Representative
Elite Integrated Therapy Centers (Physical Therapy)
07.2023 - 01.2024
Lead Event Coordinator
Habitual Roots
10.2022 - 01.2024
Yoga Teacher
Multiple Studios
06.2021 - Current
Nanny/Household Manager
Multiple Families
11.2019 - 07.2023