Breanna Friend
Fayetteville,NC
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at ScrubOaks Contemporary American Pub. Expertly managed multiple tables while ensuring order accuracy and guest satisfaction. Recognized for adaptability and team collaboration, consistently enhancing dining experiences through effective communication and engagement. Trained new staff to uphold service excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Scruboaks Contemporary American Pub
Fayetteville, NC
02.2021 - Current
- Delivered exemplary customer service in a fast-paced dining environment.
- Resolved customer complaints promptly, maintaining positive dining experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure efficient meal preparation and presentation.
- Trained new servers on menu knowledge and service protocols.
Volunteer
Manna Dream Center
Fayetteville, NC
10.2025 - 10.2025
- Represented organization positively and professionally while providing community with much-needed services.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Served meals and assisted with daily operations for over 100 of the communities unhoused population.
Volunteer
Better Vision Optometric Center
Fayetteville, NC
11.2018 - 11.2018
- Assisted in patient eye examinations, ensuring clarity and comfort during the process.
- Educated patients on proper contact lens care and insertion techniques, minimizing complications and returns.
- Implemented a patient follow-up system to ensure satisfaction with eye wear and address any concerns.
- Delivered high-quality vision screening services as part of community outreach programs, promoting eye health awareness within local communities.
Education
High School Diploma -
Pine Forest High School
Fayetteville, NC05.2021
Skills
- Strong work ethic
- Exceptional customer service
- Service prioritization
- Team collaboration
- Positive and professional
- Adaptable and flexible
- Multitasking Abilities
- Guest engagement
Certification
- Basic Life Support (BLS), American Heart Association - Expires August 2026.
Timeline
Volunteer
Manna Dream Center
10.2025 - 10.2025
Server
Scruboaks Contemporary American Pub
02.2021 - Current
Volunteer
Better Vision Optometric Center
11.2018 - 11.2018
High School Diploma -
Pine Forest High School