Breanna Bryant
Wilson
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.hands-on experience in support and surgical scheduling and lots of customer service. Experience working with all age groups. Strong communication and multitasking abilities with a deep understanding of medical terminology and client relationships.
Overview
5
5
years of professional experience
Work History
Lash Technician
Self Employed
10.2022 - Current
- Stayed current on latest and diverse types of last extensions and different application processes.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
- Educated clients on how to clean and maintain lash extensions.
- Used advanced tools and techniques to create beautiful, custom lash looks.
- Consulted with clients to understand desired look and discuss available lash options.
- Ensured optimal sanitation and safety by maintaining a clean work environment and adhering to strict hygiene standards.
- Followed correct processes to apply lash extensions to clients' natural lashes.
Patient Coordinator
ATI Physical Therapy
10.2022 - 02.2023
- Coordinate follow-up appointments and reschedule as needed.
- Paging on call providers
- Insurance Verification: Verify patient insurance coverage, submit insurance information, and resolve any billing or insurance issues.
- Medical Records Management: Ensure patient records are accurate, complete, and updated in the system.
- Patient Education: Educate patients on procedures, treatments, and care plans as instructed by physicians or medical staff.
- Appointment Reminders: Send reminders and confirmations for appointments to reduce no-shows and late arrivals.
- Patient Intake: Collect and verify patient information, including personal details, medical history, insurance info
Server
Hwy 55 Burgers Shakes & Fries
01.2022 - 10.2022
- Provided exceptional customer service, ensuring guest satisfaction through attentive communication and efficient order processing.
- Trained and mentored new team members on menu offerings and service protocols to enhance team performance.
- Managed cash handling procedures accurately during peak hours, maintaining financial accountability and efficiency.
- Collaborated with kitchen staff to streamline food preparation processes, reducing wait times for customers.
Server
Best N Burgers
10.2020 - 01.2022
- Assisted in inventory management by tracking stock levels and communicating needs to ensure product availability.
- Implemented daily cleaning routines, maintaining a safe and sanitary environment for guests and staff members.
- Resolved customer complaints swiftly, utilizing problem-solving skills to uphold restaurant reputation and guest loyalty.
- Actively participated in team meetings to provide feedback on workflow improvements and service enhancements.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High school diploma/GED - undefined
Fike High School
05.2022
Skills
- Scheduling Expertise
- Medical Terminology Knowledge
- Patient Coordination
- Multitasking and Time Management
- Insurance verification
- Communication Skills
- Software Proficiency
- Experience in salesforce
- Compliance Knowledge
- Exceptional customer service
- Detail Oriented
Timeline
Lash Technician
Self Employed
10.2022 - Current
Patient Coordinator
ATI Physical Therapy
10.2022 - 02.2023
Server
Hwy 55 Burgers Shakes & Fries
01.2022 - 10.2022
Server
Best N Burgers
10.2020 - 01.2022
High school diploma/GED - undefined
Fike High School
Similar Profiles
Kimberly WoodKimberly Wood
Caretaker at Self EmployedCaretaker at Self Employed
Dylan AndersonDylan Anderson
Professional Gaming Coach at self employedProfessional Gaming Coach at self employed
Samantha ThorneSamantha Thorne
Driver Instructor Trainer at Self EmployedDriver Instructor Trainer at Self Employed
Rebecca HeadlandRebecca Headland
Small business owner at self employedSmall business owner at self employed
Niara BarakaNiara Baraka
Quality Control Technician at Believer MeatsQuality Control Technician at Believer Meats